Resident Manager (live off site) - Rogue River Estates

Housing Authority Of Jackson County•Medford, OR

17d

About The Position

The Resident Manager is responsible for day-to-day operations and physical assets. Effectively coordinates business operations of a HUD/Tax Credit property, leasing, collections, and compliance with all applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. HUD/LIHTC experience is required for this position.

Requirements

HUD/LIHTC experience is required for this position.
A strong sense of responsibility and empathy
Excellent communications and organization skills
Property management or affordable housing experience
Comfortable working independently while staying connected to a supportive agency team
Demonstrated ability to uphold clear boundaries while fostering respectful, supportive relationships

Responsibilities

TRACS submissions
Annual and Interim recertifications
Manage property staff with guidance from Portfolio Managers.
Maintain neat and legible records at all times.
Assist Portfolio Managers in preparing for property inspections
Show apartments, accept applications, and screen applicants (verifying and certifying each resident’s income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.
Responsible for responding to resident complaints
Understand rental agreement and residency policies and be able to explain them to residents.
Regular and reliable attendance during scheduled hours
Travel as required for in-person classes and annual education conferences
Other duties as assigned by the Portfolio Manager
Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times.

Benefits

10 Paid Holidays each year, including one floating personal holiday.
3 weeks vacation accrue your first year - use as you accrue, no waiting period.
Sick leave accrual
Medical, Dental, and Vision Insurance for you and the family at VERY affordable rates!
Flexible spending account, life & AD&D insurance
Long-Term Disability coverage paid for by HAJC
Enrollment in the PERS retirement system is subject to a mandatory 6-month waiting period. (HAJC pays the employee's 6% contribution!)
Deferred compensation (457b) retirement savings plan
Opportunities for paid training, certifications, and continuing education
Internal promotion pathways and supportive leadership development
Be part of a mission-driven team that's passionate about housing justice and community impact