Resident On Site Property Manager

Glacier West • Edgewood, WA

7d • $19 - $21 • Onsite

About The Position

The Resident Property Manager is responsible for supporting daily operations at a self-storage facility, including customer service, sales, property inspections, and payment processing. The role requires strong communication skills, basic maintenance ability, independent work, with some travel within the district, and must live on-site.
What you’ll be doing
You will be responsible for overall operations and cleanliness of your assigned properties to include, but not limited to;
Handle day to day operations of the facility.
Provide an excellent customer service experience.
Answer phone calls and emails in a timely and professional manner.
Conduct daily site checks and property inspections.
Assist customers seeking storage units.
Collect and process payments.
Contact delinquent occupants.
Perform daily and weekly reports, marketing, surveys, and inventory.
Perform basic maintenance tasks including hasp changes, light bulb changes, cleaning, lock cuts, and safely utilize power tools when needed.
Act as the primary point of contact for on-site after-hours emergencies.
Occasionally participate in after-hours monitoring to ensure the security and safety of the property.
Act as the primary point of contact for contractors and vendors working on site.
Travel within the district is required to support other locations based on business needs.

Requirements

• Self-Storage, Management, Customer Service, Sales experience preferred.
• Must possess a valid driver’s license.
• Light cleaning and maintenance experience.
• Ability to work independently without onsite supervision.
• Working knowledge of computers, smartphones, and Microsoft Office software.
• Must be able to move-in and live at our on-site apartment at the employee rental rate.

Nice To Haves

• Self-Storage experience is a significant plus.
• Experience and skills in peer-to-peer leadership is a plus.

Responsibilities

• Handle day to day operations of the facility.
• Provide an excellent customer service experience.
• Answer phone calls and emails in a timely and professional manner.
• Conduct daily site checks and property inspections.
• Assist customers seeking storage units.
• Collect and process payments.
• Contact delinquent occupants.
• Perform daily and weekly reports, marketing, surveys, and inventory.
• Perform basic maintenance tasks including hasp changes, light bulb changes, cleaning, lock cuts, and safely utilize power tools when needed.
• Act as the primary point of contact for on-site after-hours emergencies.
• Occasionally participate in after-hours monitoring to ensure the security and safety of the property.
• Act as the primary point of contact for contractors and vendors working on site.
• Travel within the district is required to support other locations based on business needs.

Benefits

• Discounted on site living
• 401(k) with a 4% company match
• Medical, dental, and vision insurance coverages
• Paid Time Off – vacation, sick, paid holidays, and after 1 year of service you receive a paid day-off in the month of your birthday
• Referral Program
• Annual Tuition Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed