Resident Life Navigator

Catholic Charities Archdiocese of Denver•Lakewood, CO

1d•$20

About The Position

Resident Life Navigator- Marisol Homes Thursday-Sunday 10:00pm-8:30am OUR PURPOSE Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement. Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded. Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. PURPOSE OF POSITION: A Resident Life Navigator at Catholic Charities: Provide crisis intervention and milieu management to provide a safe, stable, and positive environment. Adhere to and enforce shelter rules. Answer phone calls including crisis calls and return all messages left. Provide information, referral, and advocacy to shelter residents and crisis callers. Complete all required paperwork accurately and in a timely manner. Orient new participants to shelter and explain house rules. Monitor and check daily chores. Perform room checks and hold residents accountable to the regulations and polices of Marisol Homes. Complete regular urine drug screenings of participants. Attend weekly staff meetings and monthly supervisions as scheduled. Participate in the upkeep of the house, report all maintenance, food, and supply needs to the supervisor promptly. Complete safety check at start of each shift and frequently throughout shift. Supports, promotes, and adheres to Catholic Charities’ vision, mission, values, and Code of Ethics. Reflects Catholic Charities’ commitment to treating all persons with dignity and respect. Uses creativity and innovation in program development and service delivery. Maintains confidentiality of client and agency information. Regular and predictable attendance.

Requirements

Ability to effectively work with women in crisis situations
Strong interpersonal communication skills
Basic computer skills to enter data, create communications and generate reports
Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
Six months to one-year related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Provide crisis intervention and milieu management to provide a safe, stable, and positive environment.
Adhere to and enforce shelter rules.
Answer phone calls including crisis calls and return all messages left.
Provide information, referral, and advocacy to shelter residents and crisis callers.
Complete all required paperwork accurately and in a timely manner.
Orient new participants to shelter and explain house rules.
Monitor and check daily chores.
Perform room checks and hold residents accountable to the regulations and polices of Marisol Homes.
Complete regular urine drug screenings of participants.
Attend weekly staff meetings and monthly supervisions as scheduled.
Participate in the upkeep of the house, report all maintenance, food, and supply needs to the supervisor promptly.
Complete safety check at start of each shift and frequently throughout shift.
Supports, promotes, and adheres to Catholic Charities’ vision, mission, values, and Code of Ethics.
Reflects Catholic Charities’ commitment to treating all persons with dignity and respect.
Uses creativity and innovation in program development and service delivery.
Maintains confidentiality of client and agency information.
Regular and predictable attendance.

Benefits

Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

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