Resident Life Director
About The Position
Eagle's Trace, which recently celebrated its 20th anniversary, offers a vibrant lifestyle with abundant amenities, convenience services, and access to holistic continuing care to more than 1,200 residents who live in the community. We are hiring a Director of Resident Life, a strategic leader who champions the quality of life for our residents, and provides oversight to several departments focused on residents’ experiences and well-being. The Director will lead Resident Life teams who support the social, psychological, emotional, physical, intellectual, and spiritual needs of our residents. We are looking for a strong leader who can enhance and evolve our programs and services, drive resident interactions and engagement throughout the community, and provide support to residents as they transition to higher levels of care -- all in support of our mission “to help people live better lives.”
Requirements
- Healthcare experience preferred
- Minimum of 5 years management experience with progressively more responsible positions
- Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Responsibilities
- Provide programmatic oversight to the following departments and programs within Resident Life: Community Resources, Philanthropy, Fitness, Intermissions, Community TV, Resident Services, Pastoral Care, and Home Support.
- Serve as primary liaison with resident committees and groups, to support a vibrant resident culture and diversity of experiences.
- Support the role of Resident Life in the successful integration of person-centered, strengths-based programs and services for all residents.
- Develop and maintain a consistent and qualitative needs assessment of the population and provide high-quality responses to those needs.
- Manage the overall operations of the Resident Life department while meeting or exceeding federal, state, and local regulations and appropriate quality and service standards.
- Oversee the development of resident relations program to meet residents’ needs and ensure resident quality and service.
- Supervise and support a professional staff of the highest quality in each division of Resident Life.
Benefits
- A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
- Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
- PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
- 401k for all team members 18 and over with a company 3% match
- Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
- Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
