Resident Director

University of Washington•Bothell, WA

1d•Onsite

About The Position

As a member of Residential Life, the Resident Director is a full-time, live-in staff member responsible for providing daily support to students living in student housing and upholding the educational priorities of the department to maintain a safe and educational living environment. This role involves supervising student leaders, offering crisis support, and ensuring the program remains operational. The Resident Director reports directly to the Associate Director of Residential Life and contributes to the educational and programmatic goals of Residential Life through staff development and student leadership advising. The position demands a high level of student interaction, the ability to manage stressful situations, and critical thinking to address incidents. The Resident Director must be capable of supporting students in crisis, demonstrating sensitivity and understanding of diversity and equity issues pertinent to student housing. Key responsibilities include ensuring efficient student housing operations with a focus on student safety and well-being, administering university and housing policies fairly, disseminating safety information to residents, and fostering student learning and development.

Requirements

Bachelor's degree in Education, Student Services, Higher Ed Administration
At least one year of recent (within the past 3 years) experience supervising or advising college-aged student staff or group/club from varied background
Ability to develop administrative systems to accomplish multiple tasks in an efficient manner, set priorities, and work well under pressure of deadlines
Ability to interact and communicate, orally and in writing, in an effective and approachable manner with students, staff, parents, and faculty from diverse backgrounds
Ability to work in a team environment and develop cooperative relationships with others
Willing and able to live on-campus in an apartment
Willing and able to participate in an on-call RD on duty rotation providing coverage 7 days a week, 24-hours a day, including holidays
Willing and able to work extended hours during peak times of the academic year
Willing and able to work evening and occasional weekends throughout the year

Nice To Haves

Master's degree in student development, higher education administration, or related field from an accredited college or university
One year of professional experience in college or university student services (graduate internship may apply towards professional experience)
Demonstrated experience working with traditionally underrepresented groups
Experience living or working in a college residence hall strongly preferred
Broad knowledge of university student population issues, including multicultural student needs, alcohol/drugs, safety and security, and health concerns in a university environment, along with strategies to positively support and impact students
Demonstrated commitment to and knowledge of student development and academic success
Demonstrated ability to work collegially and collaboratively with diverse internal and external constituencies
Demonstrated commitment to, and experience successfully advocating for, inclusion and the value of a multicultural campus community is desired

Responsibilities

Provide daily support to student living in student housing
Support the education priorities of the department in maintaining a safe, educational living environment
Assume responsibility for supervising student leaders
Provide crisis support
Keep the program operational
Support the educational priorities and programmatic goals of Residential Life through supervision and development of student staff and advising student leadership
Respond to crisis situations and be able to think critically to address incidents
Support a student in crisis and possess sensitivity to and understanding of diversity and equity issues as it relates to student housing
Ensure that the student housing program is operating efficiently, keeping student safety and well-being at the forefront
Administer and implement university and housing policies and procedures in a fair and thoughtful manner
Be aware of safety information and disseminate as needed to residents
Contribute to students’ learning and development
Work with a diverse student population to create an inclusive and welcoming environment using our Residential Curriculum model and the curricular approach
Promote and develop a collaborative environment between residents and UW Bothell community
Foster an environment which promotes and supports diversity and identity development
Oversee the organization and implementation of activities and events designed to build and sustain a sense of community among residents
Organize, publicize, and facilitate regular community meetings for the apartment complexes
Encourage residents to get involved in leadership opportunities at the community and campus level
Work with the Residence Hall Association (RHA) to develop education and social programs for community development
Promote diverse and appropriate developmental activities to meet the needs of residents through community introduction, interaction, involvement, influence, investment, and identity
Provide academic outreach to students who need additional academic support in the transition to college
Select, train and supervise a diverse staff of undergraduate student employees, which may include Resident Advisors (RA), Apartment Advisors (AA), and Desk Assistants (DA)
Facilitate weekly staff meetings and one-on-one meetings with the Resident Advisor team
Support RA job performance goals; provide recognition for positive job performance; and implement the departmental performance management process to address concerns
Plan and implement in-service activities that serve as on-the-job training and that promote opportunities for personal growth and development
Recruit, train and advise a diverse staff of undergraduate students leaders and Residence Hall Association Executive Board Members
Oversee the RHA budget and ensure spending is aligned with university policy
Develop student leadership skills through program and event planning, advocacy work and skill building
Consult and work in collaboration with Capstone Management staff to assess and address building, community, and individual student needs
Manage opening and closing procedures according to established procedures
Coordinate a life safety program within the residence hall
Participate in facilitating room changes, room reassignments, and occupancy reports
Establish a RA duty schedule and ensure that rounds are completed by RAs
Refer residents to services and supports both at the university and within the community
Serve as the initial hearing officer for housing policy violations involving residential students
Facilitate educational meetings with students emphasizing personal responsibility and an understanding of how one’s behavior impacts self and others
Utilize educational sanctioning in accordance with established guidelines
Facilitate educational workshops for students found in violation of the housing agreement
Manage student conduct caseload efficiently and effectively; maintain confidential records with high attention to detail
Consult with and refer cases to the Assistant Director of Student Conduct as appropriate
Participate in an on-duty rotation throughout the calendar year to respond to incidents and emergencies as they occur
Understand and implement the University’s protocols for responding to emergencies and crises
Appropriately collaborate and consult with other Student Affairs professionals regarding students needing additional support and resources
Provide necessary follow-up with students, campus services, and parents as necessary