Resident Consultant

Hewlett Packard EnterpriseSan Francisco, CA
2dOnsite

About The Position

The Resident Consultant is an integral part of our mission within the enterprise sector, providing pre & post-sales support of Juniper Networks products. You will be part of a customer account that has experienced high, steady growth. You will be the trusted advisor to our customers working on-site supporting our mission to help them quickly and completely adopt the Juniper portfolio of products. This is a highly technical role, requiring expert-level skill sets on our products and solutions deployed within the customer's environment. You will be responsible for working side-by-side with supporting the customer's operations. You must be able to work on site at the client site in the San Francisco airport area.

Requirements

  • Minimum 10 years of design, implementation, and operational experience in large-scale IP networks.
  • JUNOS CLI experience.
  • Must have large-scale experience with Juniper hardware (MX, EX, QFX, SRX and MIST products)
  • EVPN-VXLAN Campus & Data Center Juniper switching fabric experience
  • SRX high-end/mid-range/branch experience (FW policy, IPS, IPSec VPN, HA clustering)
  • Experience with core routing BGP, OSPF protocols.
  • Experience with design and/or deployment of routing and switching products within the Customer infrastructure.
  • Experience using, evaluating, and developing appropriate engineering design tools and software packages.
  • Excellent analytical and problem-solving skills.
  • Extensive experience EVPN/MPLS. E-Line (VPWS), E-LAN (VPLS), L3VPN over MPLS, L2VPN over MPLS, IS-IS, RSVP-TE, LDP
  • Excellent written and verbal communication skills; mastery in English and local language.
  • Ability to effectively communicate product architectures, design proposals and negotiate options at business unit and executive levels.

Nice To Haves

  • JNCIE Certifications are highly preferred.
  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Information Technology (IT) Infrastructure
  • Infrastructure as a Service (IaaS)
  • Intellectual Curiosity (Inactive)
  • Long Term Planning
  • Managing Ambiguity
  • Process Improvements
  • Product Services
  • Relationship Building

Responsibilities

  • Hold network information gathering workshops to understand the Customer’s existing network design and technical requirements of new network designs.
  • Troubleshoot network design and architecture issues.
  • Provide network design leadership, assisting in identifying and building solutions.
  • Analyze network and device configurations.
  • Test product features and functionality
  • Provide deployment guidance to ensure consistent implementations with design specifications.
  • Facilitate informal workshops to transfer knowledge to engineering staff.
  • Apply industry best practices to network design, planning, and implementation.
  • Apply extensive industry experience to optimize network performance and proactively analyze potential enhancements.
  • Evaluate technical specifications for interoperability.
  • Troubleshoot equipment and network problems, work with JTAC to resolve problems on pre- and post-production issues.
  • Produce a written summary report of the status of Design projects, equipment and network problems regularly to the Customer
  • Train the Customer’s design, implementation, and support personnel to configure and operate the Juniper Networks products
  • Assist in developing Network Operating and Equipment Operating Procedures
  • Support the production environment of Juniper products within the Customer infrastructure
  • Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer

Benefits

  • Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
  • Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
  • Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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