About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Under general supervision, this position assists in general administrative or research functions to develop a working knowledge of a targeted area in municipal government related to benchmarked professional positions, performing advanced internship duties. This rotation is designed to introduce the resident to the role of public health in assuring the health of refugees resettling in the United States. Goals: 1. Understand the common and unique health issues of refugees. 2. Understand the medical approach to screening and treatment of refugees as outlined by the Center for Disease Control and Prevention. 3. Appreciate the multi-team approach needed to treat refugees from different countries and different cultural backgrounds. Job Description: Duties, Functions, and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provide comprehensive refugee medical care: conduct exams, immunizations, diagnosis, treatment, follow-up, and preventive counseling for acute and chronic conditions. Apply refugee health screening guidelines: understand and use U.S. and overseas screening processes, vaccination programs, and treatment guidelines (e.g., TB, malaria, intestinal parasites). Support refugee transition and assimilation: assist families with navigation of U.S. health systems and requirements (e.g., school immunizations). Demonstrate professionalism and cultural humility: show compassion, integrity, respect for privacy/autonomy, and responsiveness to cultural and social diversity. Communicate and collaborate effectively: work with refugee patients, families, public health teams, and maintain accurate, timely medical records. Engage in systems-based and practice-based learning: participate in clinic meetings, incorporate feedback, use evidence-based resources, and understand healthcare systems, costs, and public health infrastructure (e.g., TB clinics). Responsibilities - Supervisor and/or Leadership Exercised: Knowledge, Skills, and Abilities: Knowledge of Federal, State, and Local laws and ordinances. Knowledge of applicable processes, techniques, and methods. Knowledge of City practices, policies, and procedures. Knowledge of statistical analysis. Skill in oral and written communication. Skill in using computers and related software applications. Skill in problem solving. Ability to work with minimal supervision. Ability to operate a computer keyboard and other basic office equipment. Ability to communicate clearly and effectively. Ability to create clear and concise reports. Ability to establish and maintain effective communication and working relationships with City employees and the public. Minimum Qualifications: Enrolled in an accredited college or university post-graduate degree program, with some advanced coursework related to the internship program. Notes to Candidate: Austin Public Health This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan. Departmental Competencies related to the position can be found on Austin Public Health’s website. Important Posting Information: This job posting will close at 11:59 PM the day before the Job Posting Close Date listed. This posting is only required to stay open for 7 days and may close any time thereafter. We recommend saving or printing a copy of the job posting for your records. Closed posting cannot be viewed in Workday. Application Submission: A complete City of Austin employment application is required to apply. Please provide dates (month and year) for each job history entry. While a resume may be required, it will not substitute for a completed application. Incomplete applications will not be considered. An assessment(s) may be administered as part of the interview process. Electronic Notification to Applications: Applicants will be notified via e-mail of important information regarding application status. Please ensure your email address and contact information is current and correct. Immunization Requirement: Austin Public Health employees must comply with the department’s immunization policy. Travel: This position may require travel to multiple work locations. Tobacco-free Workplace: The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises. EEO Statement for City of Austin: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. City of Austin Employment Video

Requirements

  • Knowledge of Federal, State, and Local laws and ordinances.
  • Knowledge of applicable processes, techniques, and methods.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge of statistical analysis.
  • Skill in oral and written communication.
  • Skill in using computers and related software applications.
  • Skill in problem solving.
  • Ability to work with minimal supervision.
  • Ability to operate a computer keyboard and other basic office equipment.
  • Ability to communicate clearly and effectively.
  • Ability to create clear and concise reports.
  • Ability to establish and maintain effective communication and working relationships with City employees and the public.
  • Enrolled in an accredited college or university post-graduate degree program, with some advanced coursework related to the internship program.

Responsibilities

  • Provide comprehensive refugee medical care: conduct exams, immunizations, diagnosis, treatment, follow-up, and preventive counseling for acute and chronic conditions.
  • Apply refugee health screening guidelines: understand and use U.S. and overseas screening processes, vaccination programs, and treatment guidelines (e.g., TB, malaria, intestinal parasites).
  • Support refugee transition and assimilation: assist families with navigation of U.S. health systems and requirements (e.g., school immunizations).
  • Demonstrate professionalism and cultural humility: show compassion, integrity, respect for privacy/autonomy, and responsiveness to cultural and social diversity.
  • Communicate and collaborate effectively: work with refugee patients, families, public health teams, and maintain accurate, timely medical records.
  • Engage in systems-based and practice-based learning: participate in clinic meetings, incorporate feedback, use evidence-based resources, and understand healthcare systems, costs, and public health infrastructure (e.g., TB clinics).

Benefits

  • generous leave
  • work-life balance programs
  • extensive benefits
  • City of Austin Employees' Retirement System
  • public transit
  • bike-friendly infrastructure
  • wellness programs
  • on-site fitness centers
  • mental health support
  • professional development
  • leadership opportunities
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