HSO Intern - (Hire in process – PLEASE DO NOT APPLY TO THIS POSTING)

City of Austin • Austin, TX

1d

About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. Under general supervision, this position assists in general administrative or research functions to develop a working knowledge of a targeted area in municipal government. This position will serve under the public space management and street outreach units. This position will provide administrative support to both public space management and street outreach. This position will also provide logistical and operational support during large encampment clean ups and HEAL initiatives. This position is also an internship and the intern will receive on-the-job education and instruction and municipal operations and best practices. Observes and assists professionals in the assigned department to learn about areas of career interest. Assists, as necessary, in the coordination, administration, or monitoring of specific programs. Assists, as necessary, with researching, collecting and organizing data, performing analyses, and preparing reports to supplement knowledge gained through academic courses. Participates, as necessary, in finding solutions to existing problems and discusses recommendations with administrative personnel to acquire skills in problem solving. Assists with special projects.

Requirements

• Graduation from an accredited high school or equivalent.
• Enrolled in an accredited college or university undergraduate degree program, with some advanced coursework related to the internship program.
• Knowledge of Federal, State, and Local laws and ordinances.
• Knowledge of applicable processes, techniques, and methods.
• Knowledge of City practices, policies, and procedures.
• Knowledge of statistical analysis.
• Skill in oral and written communication.
• Skill in using computers and related software applications.
• Ability to work with minimal supervision.
• Ability to operate a computer keyboard and other basic office equipment.
• Ability to communicate clearly and effectively.
• Ability to create clear and concise reports.
• Ability to establish and maintain effective communication and working relationships with City employees and the public.

Nice To Haves

• Previous Education or Experience working in Homelessness Services, Public Space Management or Criminal Justice.
• Texas Drivers License

Responsibilities

• Provide administrative support to both public space management and street outreach
• Provide logistical and operational support during large encampment clean ups and HEAL initiatives
• Observe and assist professionals in the assigned department to learn about areas of career interest
• Assist in the coordination, administration, or monitoring of specific programs
• Assist with researching, collecting and organizing data, performing analyses, and preparing reports to supplement knowledge gained through academic courses
• Participate in finding solutions to existing problems and discusses recommendations with administrative personnel to acquire skills in problem solving
• Assist with special projects

Benefits

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED