Residency & Sales Counselor
About The Position
Walk through our doors and see the difference in the future with senior living and care. We provide upscale resort style living located in beautiful Novi, Michigan. Rose Senior Living is a premier provider of senior living in the nation. Our Providence Park location boasts stunning views of the ITC trail and is nestled in a beautiful natural setting full of wooded areas and Michigan wildlife. When you work at Rose Senior Living at Providence Park, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! Rose Senior Living at Providence Park is recruiting for a hospitality focused Sales Counselor to join our team! This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy thru sales and move ins. Supports the Director of Sales & Marketing in generating inquiries, handling prospects, conducting tours, entering and utilizing data entered into the lead management system and other activities necessary to achieve budgeted census goals.
Requirements
- Associate's degree (emphasis in sales/marketing preferred).
- Two years' experience in marketing/sales.
- One year experience in senior housing or healthcare-related field.
Nice To Haves
- One year experience in hospitality preferred.
Responsibilities
- Work closely with the Director of Sales & Marketing to plan and implement lead-generation activities that result in generating sufficient qualified inquiries to meet move-in goals.
- Handle inquiries to the community via phone or drop-in. Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.
- Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets.
- Conduct tours of the property. Able to effectively overcome objections and ask for the sale.
- Conduct personal follow-up with variety of prospects. Able to identify and make recommendations for addressing objections/needs.
- Complete paperwork and data entry into the lead management system on a daily basis.
- Keep up-to-date on competition including their strengths and weaknesses. Identify ways to overcome any objections.
- Actively participate in any in-house marketing events.
- Actively participate in generating resident and prospect referrals
- Actively participate in any community outreach efforts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Nursing and Residential Care Facilities
Education Level
Associate degree
Number of Employees
501-1,000 employees
