Reservations Assistant

NC State Campus Enterprises•Raleigh, NC

7h•$11 - $12•Onsite

About The Position

NC State Students Centers creates memorable experiences for all students, guests and alumni at NC State. We strive to provide a clean, safe and welcoming environment for the NC State community. In support of the university’s educational mission, we serve as a cornerstone for student growth, learning and involvement through the highest quality service and facilities.

Requirements

Current NC State University student with a flexible schedule
Demonstrate excellent customer service skills
Ability to carry, push, pull, and roll up to 40 pounds
Ability to work with and manage a team to serve a diverse population
Elevated oral and written communication skills
Willingness and ability to support other functions of NC State Student Centers
Attend mandatory staff meetings, student employee orientation, and training sessions

Responsibilities

Proactively welcome and assist event clients of the student centers, offering information about events, the reservations process, catering, and other information as needed
Develop detailed knowledge of each Student Centers Event Coordinator’s responsibilities to ensure phone and reservation inquiries are relayed to the appropriate representative
Support Event Coordinators by gathering event information from clients and reserving event space using Mazevo online reservation system
Confirm online reservations and provide confirmations to clients via email
Support Student Centers Events Coordinators by developing room setup diagrams events
Answer inquiries via the phone and email in a professional and timely manner
Maintain a high level of professionalism and a clean work environment at all times
Attend mandatory staff meetings
Work on special projects assigned by Campus Enterprises administration
Remain in compliance with NC State Student Centers student employee policies and expectations at all times