Reservations Assistant

NC State Campus EnterprisesRaleigh, NC
7h$11 - $12Onsite

About The Position

NC State Students Centers creates memorable experiences for all students, guests and alumni at NC State. We strive to provide a clean, safe and welcoming environment for the NC State community. In support of the university’s educational mission, we serve as a cornerstone for student growth, learning and involvement through the highest quality service and facilities.

Requirements

  • Current NC State University student with a flexible schedule
  • Demonstrate excellent customer service skills
  • Ability to carry, push, pull, and roll up to 40 pounds
  • Ability to work with and manage a team to serve a diverse population
  • Elevated oral and written communication skills
  • Willingness and ability to support other functions of NC State Student Centers
  • Attend mandatory staff meetings, student employee orientation, and training sessions

Responsibilities

  • Proactively welcome and assist event clients of the student centers, offering information about events, the reservations process, catering, and other information as needed
  • Develop detailed knowledge of each Student Centers Event Coordinator’s responsibilities to ensure phone and reservation inquiries are relayed to the appropriate representative
  • Support Event Coordinators by gathering event information from clients and reserving event space using Mazevo online reservation system
  • Confirm online reservations and provide confirmations to clients via email
  • Support Student Centers Events Coordinators by developing room setup diagrams events
  • Answer inquiries via the phone and email in a professional and timely manner
  • Maintain a high level of professionalism and a clean work environment at all times
  • Attend mandatory staff meetings
  • Work on special projects assigned by Campus Enterprises administration
  • Remain in compliance with NC State Student Centers student employee policies and expectations at all times

Benefits

  • Student Centers employees are eligible for an end-of-semester bonus up to $200.
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