Reservations

TJO 10 X 10 MANAGEMENT, L.P. • Bremen, GA

19h

About The Position

Great Escapes RV Resorts is a growing company specializing in acquisition, development, and management of RV Resorts throughout the United States. Our leaders serve a diverse sector of the RV resort / hospitality industry.

The Reservations Agent is responsible for communicating with guests via phone or in person and taking their resort reservations.

Requirements

• Previous cash handling experience
• Previous computer experience
• Ability to perform in a fast-paced and sometimes stressful working environment.
• Ability to learn various computer software.
• Professional interpersonal communication skills
• Willing to follow instructions and take directions.
• Must be available during the weekend.
• Must be okay with sweeping and mopping/ cleaning.

Responsibilities

• Obtain knowledge of the RV resort, units, policies, and resort amenities.
• Assist guests during check-in and check-out, phone interaction, and face-to-face interaction.
• Modifying reservations to accommodate guests.
• Schedule and confirm reservations for cabins, lodge rooms, and campgrounds for guests by phone and/or in person.
• Verify customer information and payment options, assign sites, and respond to customers with confirmation emails.
• Collect payment at the appropriate time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed