Reservations Agent, Full Time
About The Position
Responsible for selling both Four Seasons Denver and Four Seasons Nashville rooms and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest's satisfaction. Previous customer experience and ability to work effectively under pressure, requires attention to detail and problem-solving skills. A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends and holidays. Must be fluent in English and possess legal work authorization in the United States.
Requirements
- Previous customer experience
- Ability to work effectively under pressure
- Attention to detail
- Problem-solving skills
- Flexible schedule (morning, afternoon, or evening shifts, weekends and holidays)
- Fluent in English
- Legal work authorization in the United States
Responsibilities
- Selling Four Seasons Denver and Four Seasons Nashville rooms
- Providing information to prospective guests
- Capturing sales from incoming calls
- Coordinating details of each reservation to ensure guest satisfaction
Benefits
- Comprehensive Benefits
- Hourly Rate: $19.64 + Commission
- Hybrid office (After 10 months - 1 days remote, 4 days in office)
- Medical, dental, and vision insurance
- Paid Time Off and Paid Holidays
- 401k participation with company matching program
- Complimentary stays at Four Seasons worldwide, subject to availability
- Discounted RTD Flex Pass and subsidized parking
- Free shift meal prepared by the culinary team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
