Reservation Clerk

Equity LifeStyle Properties • Orlando, FL

5d

About The Position

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Reservation Clerk in Orlando, Florida. What you’ll do: The Reservation Clerk interacts with customers, takes reservations, offers extended stays and informs customers of special o ffer s for certain properties.

Requirements

• High school diploma, or the equivalent.
• 1+ year s of experience in a call center environment.
• Dedication to exceptional customer service.
• Excellent written and verbal communications skills.

Responsibilities

• Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
• Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
• Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
• Respond to customer needs, questions or problems in an efficient and thorough manner.
• Navigate multiple computer systems.

Benefits

• medical
• dental
• vision plans
• a generous 401(k) employer match
• paid vacations
• holidays
• sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees