Research Services Manager

Stanford University•Stanford, CA

49d•Onsite

About The Position

Are you interested in being part of a dynamic team that is growing? The Hoover Institution Library & Archives at Stanford University is seeking a knowledgeable, dynamic, innovative, and service oriented professional for the full-time Academic Staff (Career Track) position of Research Services Manager. We invite you to apply for this position by clicking on the "Apply for Job" button. Please submit a cover letter and resume along with your online application for full consideration. To ensure your application information is captured in our official files for immediate access to your resume, you must apply to http://stanfordcareers.stanford.edu and in the key word search box, indicate Requisition #107674 About Stanford University's Hoover Institution: The Hoover Institution on War, Revolution, and Peace is a public policy research center devoted to the advanced study of economics, politics, history, and political economy-both domestic and foreign-as well as international affairs. Founded in 1919 by Herbert Hoover before he became the thirty-first president of the United States, the Institution began as a repository of historical material gathered at the end of World War I. The library and archives have grown to be among the largest private repositories of documents on twentieth-century political and economic history. Over time the Institution expanded its mission from collecting archival material to conducting advanced research on contemporary history and economics and applying this scholarship to current public policy challenges. With its eminent scholars and world-renowned library and archives, the Hoover Institution seeks to improve the human condition by advancing ideas that promote economic opportunity and prosperity while securing and safeguarding peace for America and all humanity. JOB PURPOSE: The Research Services Manager oversees access to the holdings of the Hoover Institution Library & Archives by managing the reading room and overseeing all on-site and remote reference-related operations in support of research, outreach, education, and public programming.

Requirements

Advanced Degree in Library Science or a relevant academic discipline with demonstrated understanding of academic libraries and five years of experience in a relevant library setting with evidence of capacity to work at a high level of responsibility or a combination of education and relevant experience.
Commitment to special collections and archives research services, including a keen interest in promoting the research use and appreciation of rare and primary source materials.
Highly effective written, oral, and interpersonal communication skills, with the ability to address customer expectations for a wide variety of audiences.
Established understanding of the principles of archival and library theory, practice, standards, and proper handling of unique and fragile materials.
Strong foundation in intellectual property issues related to archives and special collections.
Demonstrated ability to organize and prioritize work, with strong project management skills and the ability to use considerable judgement and initiative.
Demonstrated ability to work independently and collaboratively in a fast-paced environment.
Effective at meeting deadlines, adjusting priorities, and working on multiple projects simultaneously.
Commitment to planning, implementing, and assessing user-centered services.
Demonstrated ability to utilize resilience, diplomacy, influence, relationship building, and problem solving skills in a variety of situations.
Advanced subject knowledge of twentieth and twenty-first century world history.
Ability to be organized, productive, and effective in a dynamic environment, with the capacity to engage with others to identify challenges and opportunities.
Experience directing the work of staff and student assistants, with the ability to productively assemble, engage, and lead cross-functional teams.
Ability to analyze, learn, and implement evolving technologies.
Evidence of engagement in relevant professional or academic communities.

Nice To Haves

Preference for a working knowledge of one or more non-English languages; particularly Japanese, Chinese, Russian, or Polish, with other additional languages desirable.

Responsibilities

Manage reference operations, develop reference procedures, maintain consistent enforcement of reading room rules, security, and proper handling of rare materials.
Lead circulation staff, systems, operations, and logistics.
Provide research assistance on-site and remotely, problem solving and troubleshooting inquiries.
Develop and/or support training of staff and students for reading room related tasks such as staffing the reading room desk and circulation of archival and rare materials.
Oversee researcher driven digitization order workflows and staff, permissions to publish, and copyright issues.
Supervises registration operations and digital access at the Hoover Institution in the Washington DC Offices
Introduces a wide variety of individuals and groups to the holdings of the Library & Archives and its services, on-site and remotely.
Engages in the analysis, development, and implementation of systems, tools, technologies, and standards to improve research access, user interfaces, and efficiency of processes.
Conduct orientations and tours of the Library & Archives and presentations highlighting collection material for Hoover and Stanford staff, potential donors, and a variety of visitors.
Liaise with other Hoover and Stanford departments and faculty to promote the use of the collections, assist with conference and exhibition preparation, assist with classes, and participate in a variety of outreach events.
Describe and promote the collection material through social media, blog posts, online research guides, and other platforms.
Collect, maintain and analyze statistics, reports, and other metrics on various aspects of operations and services.
Contribute to institutional initiatives and special projects.
Other duties may also be assigned.