About The Position

The Advisors Research Center (ARC) is a global team of researchers within Mastercard delivering comprehensive research services to Mastercard's clients. As a research consultant on the ARC team, you will play a pivotal role in supporting the end-to-end research process and delivering critical insights to our clients. Candidates for this position should have a solid foundation of experience in both qualitative and quantitative research methodologies. This role is an exciting opportunity for highly motivated and curious individuals to grow their research skills and gain experience working on a wide range of projects spanning multiple industries.

Requirements

  • 2 - 4 years' experience at a research agency or in an in-house research role contributing to the design and execution of end-to-end custom research (i.e. screeners, discussion guides, survey questionnaires, scripting, analysis and development of deliverables)
  • Experience with online survey software such as Qualtrics and DisplayR
  • Proficiency with at least one statistical software tool (SPSS, Q, SAS, R, Matlab) to support data-driven insights
  • Demonstrated experience conducting research across a range of methodologies and approaches (e.g. U&A, Conjoint/ Discrete Choice, Concept tests, MaxDiff, Driver’s Analysis, Segmentation Analysis, etc...)
  • Experience taking data to develop research findings into strategic insights.
  • Ability to manage multiple projects at the same time.
  • Advanced Word, Excel, and PowerPoint skills required; knowledge of Project Management tools preferred

Nice To Haves

  • Some experience and interest in learning quantitative research is preferred.

Responsibilities

  • Naturally curious about human behavior and motivated to learn more about why people think and act the way they do.
  • Willingness to learn research methodologies and to apply the latest, most effective techniques
  • Ability to work cross-functionally with colleagues, internal stakeholders, and global team members.
  • Strong organizational skills and attention to detail
  • Strong planning, prioritization, and time management skills
  • Ability to analyze and synthesize information from multiple sources into a cohesive narrative.
  • Comfortable asking questions and actively participating as a team member on client calls, internal team meetings and workshops.
  • Enjoy working in a fast-paced, dynamic work environment

Benefits

  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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