Representative-Human Resources Compliance & Audit

Baptist•Memphis, TN

52d

About The Position

Supports Human Resources (HR) Corporate leadership team focusing on HR Compliance and Audit activities, as needed and assigned, system wide. Works under close coordination with Corporate Chief Human Resources Officers (CHROs) and other Corporate HR leaders. Provides policy interpretation, information, counseling, and support to leaders, managers and employees. Reviews compliance and audit findings and makes appropriate recommendations based on current policy for investigation, documentation, and alternative considerations/actions. Provides support in performing needs assessments through regularly scheduled entity audits; reports findings and outcomes of audits, compliance issues, and/or investigations to assist in determining appropriate follow-up through to case closure. Researches, collects information, compiles and analyzes assigned metrics and/or data to include turnover, engagement, and/or processes in order to report findings. Provides input into assigned presentations and/or special projects. This position is under the direction of Corporate Chief Human Resources Officers (CHROs). Performs other duties as assigned.

Requirements

2 years directly related experience in Human Resources.
Bachelor’s Degree in Human Resources, Business Administration or related field or direct equivalent years of experience.
Ability to operate standard office equipment.
Proficient in Excel, Word, PowerPoint.
Excellent organizational and interpersonal skills to disseminate data/information to various audiences, as needed.
Knowledge and experience using automated HR/Payroll systems.

Nice To Haves

3 years Human Resources experience in a health care setting highly preferred.
Master's Degree in Human Resources, Business Administration, or equivalent field preferred.
Certification as SPHR or PHR is preferred.

Responsibilities

Serves to support corporate and entity HR leaders and team members, as needed. Focuses on compliance and/or audit related matters. Such matters include HR related Corporate Compliance Hotline complaints, potential discrimination and/or harassment investigations, climate surveys, and other employment related issues as assigned.
Works in close coordination with Corporate CHROs and Corporate Directors to identify compliance gaps, participate in making recommendations, as needed, to mitigate potential legal and/or regulatory risks.
Maintains current knowledge of federal and state laws, and Baptist policies, which includes interpretation, sharing of information and providing timely counsel, providing Human Resources support to management and employees to assure fair and consistent application of rules, regulations, and protocols.
Deploys audit processes in order to prepare HR leaders and other key stakeholders' system wide in regulatory readiness to include, but not limited to, Joint Commission, state and federal surveys, and/or employment related investigations. Ensures service excellence and responsiveness to needs of internal/external customers.
Communicates, updates, and provides reports on compliance and audit findings to determine next steps if issues exist. Outlines areas warranting improvement, if needed, and follows-up to monitor progress.
Researches “best practices” for HR compliance and audit program delivery and reports such findings to Corporate CHROs and Corporate Directors. Analyzes a variety of data to determine/assess trends in turnover; engagement, and process improvement working with HR leaders to determine compliance needs and expand audit efforts.
Communicates and implements changes/recommendations, as needed, related to new HR compliance standards and/or audit findings.
Works collaboratively with other compliance representatives, as needed, to include Corporate Legal Services, Corporate Privacy and Security, Corporate Risk Services, Corporate Compliance, and Accreditation to strengthen HR compliance/audit operational tactics and involvement in pertinent HR issues.
Conducts designated HR training sessions, as appropriate, relative to understanding HR policies and adherence to HR compliance and regulatory standards. Works with Corporate HR leaders and System Director, Learning and Engagement.
Performs other duties as directed or assigned and completes assigned goals/metrics.