Rental Sales Account Manager

Ryder Supply Chain Solutions•Tukwila, WA

1d•Onsite

About The Position

At Ryder, our most important competitive advantage is our people. As a "Rental Account Manager", you’ll be part of a dynamic team, equipped to succeed and empowered to develop your sales career. Ryder continues to move the transportation industry forward as an innovative outsourced solutions provider, enabling commerce to flow reliably, efficiently, and safely. Ryder is a Top Technology Provider for Food & Beverage Supply Chain, a Top Third Party Logistics (3PL) Provider to the Retail Industry, and has the Largest Electric Truck Footprint in the US. The Rental Account Manager serves as the primary Rental Sales/Marketing function at the Business Unit (BU) level, mainly supporting commercial rental and trailer services product lines. This position aims to increase Ryder's rental sales presence in the BU, ensuring the generation of profitable new accounts while retaining existing accounts, leading to pure rental revenue growth, improved profitability, and improved Return on Assets. Additionally, with lease conversion quotas, the position acts as an additional lease sales filter, improving lease sales productivity and performance for the Lease Sales organization. The role requires ground travel and includes salary, company cell phone, reimbursement on mileage, and excellent monthly commission payout potential. Some travel may apply for training. Ryder has been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s "World’s Most Admired Companies," and one of "America’s Most Responsible Companies" by Newsweek. Verizon has also recognized Ryder with their Supplier Environmental Excellence Award. Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

Requirements

Strong verbal and written communication skills
Ability to build strong customer relationships
Performs work independently with minimal supervision
High energy, self directed, self motivated and able to work as part of a team as well
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Highly thorough and dependable
Committed to good ethical business practices
Maintains a high degree of professionalism
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Detail oriented with excellent follow-up practices
Bachelor's degree in Marketing or 5 years equivalent job related experience
One (1) year or more sales experience or equivalent sales training

Nice To Haves

Three (3) years or more sales experience preferred
One (1) year or more Industry experience preferred

Responsibilities

Develop leads through cold calls, telephone solicitation and customer visits
Through the use of product knowledge, assess customer's needs and develops a proposal
Work with rental operations to ensure the equipment is available
Responsible for marketing at the branch level and ensuring that rental sales representative are skilled in telemarketing to prospective customers and current customers
Contacting actual decision maker, developing a competitive proposal
Training of RSR in proper phone skills and marketing techniques
Maintain a contact with the customers through multiple customer visits and phone calls
Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentals
Retaining customers in a price competitive market
Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationship
Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments
Maintaining FIS integrity and accuracy of customer data in the DPS system
Administration-credit approval, collections of receivables, maintenance-PM status and updates of scheduling
Follow-up within a specific time frame
Compliance with company procedures
Diplomatically dealing with collection of past due receivables
Performs other duties as assigned