Rental Car Return Agent

Managed Labor Solutions • Romulus, MI

50d • Onsite

About The Position

If you enjoy working outside and meeting new people from around the world daily, Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is currently hiring quality, team driven people to work as a Rental Car Return Agent for our partners at the airport.

Requirements

• High School diploma or GED
• Valid driver's license (non CDL)
• 18 years of age or older
• Flexibility to work days, evenings, overnights, weekends and holidays
• Basic computer skills (typing, data entry)
• Ability to work in a fast-paced environment with a variety of tasks

Nice To Haves

• 6 months of customer service and/or sales experience preferred
• Previous experience in baggage handling at an airport or warehouse or has work in customer-facing roles (cashier, call center, retail)

Responsibilities

• Greet customers when they are dropping off their rental car
• Expedite the car return process so customers can get to their destination quickly and easily
• Resolve customer issues and concerns professionally and be able to explain charges on the invoice
• Secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed
• Ensure car is ready for the next customer by inspecting and recording for new damages and checking gas levels and mileage

Benefits

• Health, Dental insurance
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees