Rental Car Return Agent

Managed Labor Solutions•Romulus, MI

26d

About The Position

If you enjoy working outside and meeting new people from around the world daily, Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is currently hiring quality, team driven people to work as a Rental Car Return Agent for our partners at the airport. What you'll do: Greet customers when they are dropping off their rental car Expedite the car return process so customers can get to their destination quickly and easily Resolve customer issues and concerns professionally and be able to explain charges on the invoice Secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed Ensure car is ready for the next customer by inspecting and recording for new damages and checking gas levels and mileage

Requirements

High School diploma or GED
Valid driver's license (non CDL)
18 years of age or older
Flexibility to work days, evenings, overnights, weekends and holidays
Basic computer skills (typing, data entry)
Ability to work in a fast-paced environment with a variety of tasks

Nice To Haves

6 months of customer service and/or sales experience preferred
Previous experience in baggage handling at an airport or warehouse or has work in customer-facing roles (cashier, call center, retail)

Responsibilities

Greet customers when they are dropping off their rental car
Expedite the car return process so customers can get to their destination quickly and easily
Resolve customer issues and concerns professionally and be able to explain charges on the invoice
Secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed
Ensure car is ready for the next customer by inspecting and recording for new damages and checking gas levels and mileage