Rental Account Manager

Ryder Supply Chain Solutions • Farmingdale, NY

10d

About The Position

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933! The Rental Account Manager exists as the primary Rental Sales/Marketing function at the BU level. This position mainly supports the commercial rental and trailer services product lines. Will increase Ryder's rental sales presence in the BU ensuring the generation of profitable new accounts while retaining existing accounts. The end result should be the pure rental revenue growth, improved profitability and improved Return on Assets. In addition, given their lease conversion quotas, the position should be additional lease sales filters for the organization improving the lease sales productivity and performance for the Lease Sales organization. If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. This position comes with a competitive salary and uncapped commission. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares! Shop Location: Farmingdale NY Hours: First Shift Schedule: Monday - Friday Territory/Region: Farmingdale and Ronkonkoma Salary plus commission The position requires ground travel throughout the assigned territory. It includes salary, company cell phone, reimbursement on mileage, and excellent monthly commission payout potential. Some travel may apply for training. We also offer a full benefits package! Learn more about our Rental Account Manager role: https://youtu.be/ES2U3aWllpc?si=BFGte6AKpo94IOJA Here it from people who work here! https://www.youtube.com/watch?v=usBbl6L1V6E This is Ryder: https://www.youtube.com/watch?v=b24PFgxvVS0 Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"

Requirements

• Strong verbal and written communication skills
• Ability to build strong customer relationships
• Performs work independently with minimal supervision
• High energy, self directed, self motivated and able to work as part of a team as well
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Highly thorough and dependable
• Committed to good ethical business practices
• Maintains a high degree of professionalism
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Detail oriented with excellent follow-up practices
• Bachelor's degree required in Marketing or 5 years equivalent job related experience
• One (1) year or more sales experience or equivalent sales training required

Nice To Haves

• Three (3) years or more sales experience preferred
• One (1) year or more Industry experience preferred

Responsibilities

• SALES: Develop leads through cold calls, telephone solicitation and customer visits.
• Through the use of product knowledge, assess customer's needs and develops a proposal.
• Work with rental operations to ensure the equipment is available.
• The RAM is also responsible for marketing at the branch level and ensuring that rental sales representative are skilled in telemarketing to prospective customers and current customers
• SCOPE OF DECISION MAKING: Contacting actual decision maker, developing a competitive proposal.
• Training of RSR in proper phone skills and marketing techniques
• CUSTOMER RETENTION: Maintain a contact with the customers through multiple customer visits and phone calls.
• Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentals
• SCOPE OF DECISION MAKING: Retaining customers in a price competitive market.
• Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationship
• TIME ADMINISTRATION: Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments.
• Maintaining FIS integrity and accuracy of customer data in the DPS system.
• Administration-credit approval, collections of receivables, maintenance-PM status and updates of scheduling.
• SCOPE OF DECISION MAKING: Follow-up within a specific time frame.
• Compliance with company procedures.
• Diplomatically dealing with collection of past due receivables
• Performs other duties as assigned.

Benefits

• full benefits package
• 401k employer match
• PTO
• discount on shares
• company cell phone
• reimbursement on mileage
• excellent monthly commission payout potential
• Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level