Renovations Turn Manager

MMS Group•Cincinnati, OH

12d•Onsite

About The Position

At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents truly feel at home, and building relationships that last. We believe great teams thrive on support, creativity, and shared purpose, which is why we invest in your growth, celebrate innovation, and lift each other up. Ranked among the top in ORA Power Rankings and rated 4.6 on Glassdoor by our own employees, GoldOller is more than a workplace; it's a place where you belong, where your impact matters, and where your career can grow. Ready to make a difference every day? Apply today! ---------------------------------------- GoldOller Real Estate Investments is seeking a detail-driven and hands-on Renovations Turn Manager (RTM) to oversee the make-ready and renovation process for upgraded apartment homes. In this role, you’ll ensure renovated units are completed on time, on budget, and to GoldOller’s standards of excellence—ready for showing and occupancy. If you thrive in a fast-paced environment, enjoy coordinating vendors, and take pride in quality workmanship, this could be the perfect next step in your multifamily maintenance career.

Requirements

Minimum 3 years of multifamily maintenance experience
Strong knowledge of renovations, make-ready processes, and vendor management
Ability to read blueprints, financial reports, and scopes of work
Familiarity with RealPage products (OneSite, Ops Technology preferred)
Excellent organization, multitasking, and communication skills
Working knowledge of Fair Housing, OSHA, ADA, and building codes
Proven leadership and conflict-resolution abilities
High school diploma or GED preferred
EPA Certification required
Valid driver’s license and reliable transportation
Own routine maintenance tools
Ability to lift up to 50 lbs and perform physical job duties
Willingness to work weekends, travel, and stay overnight as needed
Available for after-hours emergencies when on call

Nice To Haves

CPO and/or CAMT certification preferred

Responsibilities

Manage the full make-ready and renovation lifecycle for assigned units and communities
Review the make-ready board daily and keep projects moving forward
Walk vacant and upgraded units, assess scope, and create detailed Scopes of Work (SOWs)
Schedule, coordinate, and oversee vendors from start to finish
Ensure upgraded units are completed within 21 business days
Perform weekly progress walks, quality checks, and final inspections
Deliver completed units or punch lists to the Capital Projects Manager
Maintain strict quality control throughout the renovation process
Monitor common areas, breezeways, stairwells, and grounds during renovations
Ensure trash, debris, and vendor areas remain clean and orderly
Address warranty items and follow up for timely resolution
Complete preventative maintenance tasks as scheduled
Assist with snow and ice removal where applicable
Help manage renovation budgets and control expenses
Track purchase orders, invoices, and vendor charges accurately
Ensure vendors use required Ops Technology systems
Verify invoice accuracy and prevent duplicate charges
Maintain timely, accurate reporting and system data entry
Supervise and coach vendors; escalate performance concerns as needed
Conduct weekly meetings to align teams on priorities and progress
Communicate regularly with the Capital Projects Manager
Represent GoldOller professionally at all times
Greet residents courteously and professionally
Communicate clearly through written notices and in-person interactions
Participate in court hearings or appeals when required

Benefits

12 Paid Holidays
Commissions, Bonus and other compensation potential
Up to 2 weeks Paid Time Off in the first year of service (grows with tenure)
A Celebrate YOU Day (To use at your leisure, for any special occasion)
Comprehensive Medical, Dental and Vision Plans (available after 60 days of employment)
Company Paid Health Reimbursement Account
Paid Maternity Leave
Company Paid Life Insurance
Company-Matched 401(k) Retirement Savings Plan
All-Inclusive Access to all GoldOller Property Amenities: Swimming pools, GO Chat facilities, Wellness Classes, and Fitness Centers
Company Paid Certifications and Licensing