Renovation Manager - Midcycle Renovations [Southeast US Region]

IHG•Atlanta, GA

6d•$74,000 - $105,000•Remote

About The Position

Responsibilities include managing all on-site PIP renovation design and construction activities to ensure compliance or non-compliance with franchise License Agreement, including conformance with any associated PIP, Plan Review and FF&E submittals, and brand standards. Provide design, construction expertise and assistance to IHG franchisees and their assigned design team members through all phases of their PIP projects, including working out design / construction solutions as project field conditions arise, thus ensuring timely and successful completion of projects while promoting Great Hotels Guests Love. May lead and review the work of less experienced staff by providing mentoring, technical guidance and/or training in daily activities. From time to time provide feedback to management and brand on product related issues / recommendations for improvements. Your day to day Property Improvement Plan (PIP) projects – Using the appropriate brand Master Plan PIP Strategy document, Conduct PIP renovation visits / product assessments for existing hotel product. Inspection includes a thorough walk of the hotel assessing the hotel’s architecture and design for appropriateness in today’s market, condition of current product, and conformance to brand. Produce a comprehensive PIP narrative document that lists in detail the PIP renovation requirements, which after its completion, will help drive GuestView hotel scores as well as revenues. Conduct and manage onsite design and PIP scope meetings with ownership and all ensuing onsite renovation activities over a 12-24 month period to ensure hotel compliance with the PIP, including its timely completion and conformance to approved plans, brand standards and building codes. Consultant meets with ownership representatives during the renovation phase to set project expectations, determine project readiness, resolve any field issues, and oversee conformance to IHG requirements, including conformance to PIP and Plan requirements. Act as PIP department first level of appeal to franchisee/owner PIP waiver requests and timeline extension requests. Negotiate PIP issues and work out all PIP project details to set the PIP scope of work and its timeline for completion. Determine when to recommend to the PIP manager to place slow moving projects, or projects that are not otherwise in compliance with their PIP requirements, into PIP default. Work out viable plans and strategies, where possible, to get hotels through the PIP process in a timely manner. Responsible to make sure that all construction/renovation milestones are monitored on a pro-active basis and that information is communicated to Plan Review, Quality and FPS teams to speed enforcement. Consult with franchisees, design professionals and hotel owners to assist in the development of construction schedules for Property Improvement Plan (PIP) hotel projects. Review site plans to ensure compliance with company regulations and brand standards, and comment on required changes or improvements to such plans. Effectively manage an assigned territory by evaluating and tracking progress all ongoing PIP project field activities, prepare written reports and/or summaries for management as needed. Manage the digital library and PIP Tracking (PT) systems for executed projects for content and accuracy of input for assigned projects for both PT and the Digital Library. As part of the License Agreement documentation trail, provide timely written follow-up (reports, letters and emails) associated with all site visits and other forms of communication or agreements with Licensee and their assign representatives. Owner Relations – Consultant must develop good franchisee/owner relations offering assistance as needed within reason. Consultant is responsible for addressing design and construction or PIP waiver requests from ownership. Consultant is expected to offer design solutions to problems and be ready to recommend known design professionals to assist franchisee upon request or as Consultant feels necessary

Requirements

Bachelor's Degree in Architecture, Design, Construction Management, or a relevant field of work, or an equivalent combination of education and work related experience.
5 to 7+ years progressive work-related experience in design and/or architecture, with demonstrated technical proficiency related to the position.
Project Management skills.
Demonstrate project management experience in organizing, planning and executing complex, large-scale projects from conception through implementation.
Demonstrate effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff.
Demonstrated ability to communicate supportive program details (presentation, analysis) to present a persuasive argument or to effectively negotiate a position.
Must be able to communicate both orally and in writing with PCs, architects, designers and contractors and clearly explain specific requirements for active projects.
Demonstrated ability to write comprehensive, detailed plan reviews as follow up to project submittals.
Demonstrate knowledge of brand standards and full understanding of the differences in the various brand standards.
Must maintain a working knowledge of all requirements described in each brand standards manual.
Demonstrate ability to read blueprints including architectural, mechanical, plumbing, sprinkler systems and electrical drawings.
Must be capable of writing and typing a comprehensive, technical renovation document (within a specific template) describing the required PIP scope of work that will become part of a franchisee’s License Agreement.
Demonstrate ability to remain current with construction trends, code requirements and design through participating in annual continuing education classes.
Demonstrate ability to effectively prioritize project details and manage time usage to track active renovations and to determine if plans have been submitted in a timely manner.
Must make immediate time available to return telephone calls and work with franchisees when problems arise regarding project development, brand standards or vendor-related issues.
Travel – 75%
Location – Remote: Candidate must reside in a major US city near a major airport. Preference for one of the following locations: Southeast [Virginia, North Carolina, South Carolina, Tennessee, Florida or Atlanta, GA]

Nice To Haves

NCIDQ, AIA or ASID certifications preferred.
CAD training and familiarity with CAD systems also preferred.
Previous experience in the hotel industry or similar desired.

Responsibilities

Manage all on-site PIP renovation design and construction activities to ensure compliance or non-compliance with franchise License Agreement, including conformance with any associated PIP, Plan Review and FF&E submittals, and brand standards.
Provide design, construction expertise and assistance to IHG franchisees and their assigned design team members through all phases of their PIP projects, including working out design / construction solutions as project field conditions arise, thus ensuring timely and successful completion of projects while promoting Great Hotels Guests Love.
May lead and review the work of less experienced staff by providing mentoring, technical guidance and/or training in daily activities.
From time to time provide feedback to management and brand on product related issues / recommendations for improvements.
Conduct PIP renovation visits / product assessments for existing hotel product.
Produce a comprehensive PIP narrative document that lists in detail the PIP renovation requirements
Conduct and manage onsite design and PIP scope meetings with ownership and all ensuing onsite renovation activities over a 12-24 month period to ensure hotel compliance with the PIP, including its timely completion and conformance to approved plans, brand standards and building codes.
Meet with ownership representatives during the renovation phase to set project expectations, determine project readiness, resolve any field issues, and oversee conformance to IHG requirements, including conformance to PIP and Plan requirements.
Act as PIP department first level of appeal to franchisee/owner PIP waiver requests and timeline extension requests.
Negotiate PIP issues and work out all PIP project details to set the PIP scope of work and its timeline for completion.
Determine when to recommend to the PIP manager to place slow moving projects, or projects that are not otherwise in compliance with their PIP requirements, into PIP default.
Work out viable plans and strategies, where possible, to get hotels through the PIP process in a timely manner.
Make sure that all construction/renovation milestones are monitored on a pro-active basis and that information is communicated to Plan Review, Quality and FPS teams to speed enforcement.
Consult with franchisees, design professionals and hotel owners to assist in the development of construction schedules for Property Improvement Plan (PIP) hotel projects.
Review site plans to ensure compliance with company regulations and brand standards, and comment on required changes or improvements to such plans.
Effectively manage an assigned territory by evaluating and tracking progress all ongoing PIP project field activities, prepare written reports and/or summaries for management as needed.
Manage the digital library and PIP Tracking (PT) systems for executed projects for content and accuracy of input for assigned projects for both PT and the Digital Library.
Provide timely written follow-up (reports, letters and emails) associated with all site visits and other forms of communication or agreements with Licensee and their assign representatives.
Develop good franchisee/owner relations offering assistance as needed within reason.
Address design and construction or PIP waiver requests from ownership.
Offer design solutions to problems and be ready to recommend known design professionals to assist franchisee upon request or as Consultant feels necessary