Renewal Manager

Datarails

18h•$100 - $120•Remote

About The Position

Come meet Datarails! We're a small (~310 employees globally) FP&A platform designed to streamline and automate data consolidation, reporting, and planning while allowing finance teams to continue using their own Excel spreadsheets and financial models. Datarails integrates with the most popular accounting software, ERPs, and CRMs to build a single source of truth, reduce risk, make informed decisions, and ensure stakeholders have the most reliable data at their fingertips! We are hiring a Renewal Manager to build and own the renewal function at Datarails. This is a 0→1 role, meaning this person will not only execute renewals but also define, operationalize, and continuously improve the renewal motion. The primary goal is to protect and grow recurring revenue, with a strong focus on improving Net Dollar Retention (NDR). This position is 100% remote-based anywhere in the United States or Canada. No sponsorship or relocation assistance is available.

Requirements

Direct renewal management experience (not just AM/CS exposure)
Experience in a B2B SaaS / tech company
Experience managing mid-market or enterprise renewal cycles
Proven track record of: Owning renewal pipelines Running commercial negotiations Closing renewals on time
Exceptional Organization & Operational Rigor
Highly structured in managing pipelines, timelines, and stakeholders
Strong CRM discipline (ideally Salesforce)
Can independently manage high-volume, deadline-driven workflows
Detail-oriented without losing sight of business impact
👉 This role requires someone who can build order out of ambiguity
Strong Negotiation Skills
Comfortable owning commercial conversations with customers
Able to balance customer satisfaction with revenue protection
Experience handling: Pricing adjustments Contract terms Multi-stakeholder negotiations
👉 This is not a passive role — they must confidently own the number
High Agency & Ownership
Self-starter who does not wait for direction
Takes full responsibility for outcomes (not just tasks)
Proactively identifies risks and solves problems early
Comfortable operating in an environment with limited structure
👉 We need someone who will build the playbook, not follow one
Builder Mentality (0→1 Mindset)
Experience improving or creating processes (not just executing them)
Thinks in terms of systems, scalability, and efficiency
Identifies gaps and implements solutions across: Renewal workflows Forecasting accuracy Cross-functional alignment
👉 This person should leave the function significantly better than they found it
Strong Cross-Functional Collaboration
Works effectively with: Customer Success Managers (CSMs) Account Managers (AMs) RevOps, Finance, Legal
Can influence without authority
Aligns teams around retention and revenue outcomes

Benefits

Base compensation - The target base salary range will be between $100-120k USD per year, based on multiple factors including prior experience, skills, and location. We are open to candidates with varying levels of experience.
Meaningful equity
US: 401(k) plan with up to 4% match
Canada: 4% RRSP contributions
US: Top-of-the-line healthcare (medical, vision, and dental), with 100% paid coverage for employees + generous coverage for dependents
Canada: Extended healthcare coverage
Parental leave
Flexible PTO + 12 paid company holidays
Life insurance
And more!