Renewal Account Manager

Proofpoint•Sunnyvale, CA

4d•Hybrid

About The Position

Proofpoint is looking for a self-starting, responsible, mature, highly-motivated renewal sales account manager who can work well with a team of sales account executives, sales engineers and support management to ensure the satisfaction of our existing customer base and secure their subscriptions. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. The successful candidate will have sound sales experience and excellent business acumen blended with strong interpersonal and representational skills. We are seeking an exceptional Renewal Manager to join our rapidly expanding team in the United States. You will play a play a hands-on role with the field sales organizations in this highly visible position, including direct participation in renewing deals at key accounts. Required in office. Remote possible.

Requirements

Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s value
Must be extremely organized, detail and process oriented
Must be a self-starter with the ability to work independently or in a team environment
Ability to manage multiple tasks and use good judgment in resolving difficult issues
Ability to coordinate Proofpoint resources to execute a complex sales strategy
Working knowledge of Microsoft Office (especially Excel) and web conferencing tools
Ability to use Salesforce.com and other on-line tools effectively
BA/BS or equivalent experience preferred
4+ years successful account management, business development or renewal sales experience
Experience selling to IT departments, IT management and Legal is preferred.

Responsibilities

Driving the qualification, quoting, and Salesforce processes with Accounts Managers and Regional Directors to bring renewals to a close
Forecast daily, monthly, quarterly accurately via Salesforce and excel
Meet or exceed customer renewal revenue quota
Coordinating multiple resources within an account
Establishing and maintaining strong business relationships at the executive level
Proactively identify customer issues, work with the larger Proofpoint team to resolve them
Research customer organizational structure and track information within Salesforce.com
Gather and track information regarding named customers implementation and support activity
Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace
Develop customer quotes through excel, manage customer data within Salesforce.com