Renewal Manager

Ripple•Chicago, IL

22h•Hybrid

About The Position

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: At Ripple Treasury, we're transforming how the world's largest enterprises move, manage, and optimize liquidity. With over 40 years of treasury management expertise combined with Ripple's digital asset infrastructure, we're helping Fortune 500 CFOs and treasurers unlock idle capital and process payments in real-time - processing approximately $12.5 trillion in payment volume annually. As a Renewal Manager, you will be responsible for overseeing the full lifecycle of customer contracts—from initial drafting and negotiation through execution, compliance, and renewal. You will work cross-functionally with Implementation, Account Management, and Customer Success teams to ensure contractual obligations align with business goals and client expectations. Your role will be critical in mitigating risk, ensuring compliance, and supporting revenue growth through effective contract governance.

Requirements

5+ years of experience in contract management, legal operations, or a related field
Strong understanding of legal terminology, contract law, and negotiation strategies
Proven ability to manage multiple contracts and priorities in a fast-paced environment
Excellent communication and interpersonal skills, with a collaborative mindset
Detail-oriented with strong organizational and analytical skills
Proficiency with contract lifecycle management (CLM) tools, Microsoft Office Suite, and Google Suite.

Nice To Haves

Experience in SaaS, FinTech, or enterprise software environments preferred

Responsibilities

Draft, review, negotiate, and manage a wide range of commercial agreements, including MSAs, SOWs, NDAs, amendments, and renewals.
Collaborate with Implementation, Account Managers, and Customer Success to ensure contract terms align with operational capabilities and client requirements.
Serve as the primary point of contact for contract-related inquiries and escalations.
Maintain and improve contract templates, processes, and policies to ensure consistency and compliance with legal and regulatory standards.
Monitor contract performance and compliance, proactively identifying and mitigating risks.
Support internal stakeholders with guidance on contractual obligations and best practices.
Maintain accurate records of all contracts and related documentation in the contract management system.
Participate in quarterly business reviews and strategic planning sessions with internal teams and clients.
Provide insights and recommendations to improve contract efficiency and client satisfaction.

Benefits

The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend
R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies. Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events