Remote Triage - RN

Elevance Health

2d • Remote

About The Position

Candidates with a compact license strongly preferred The Remote Triage – RN is responsible for serving as a Registered Nurse in the Remote triage call center. Monitors members using established disease specific protocols. Provides clinical support for members on program via telephonic outreach and inbound calls. How you will make an impact: Provides information about the RPM Program to members with chronic conditions and explains the benefit of having chronic conditions managed, assessed and treated. Communicates with program members and their care givers via outbound and inbound calls with respect to RPM clinical interventions. Responds to member or provider written or inbound telephonic communications or inquires with respect to clinical interventions. Monitors biometric data using established disease specific protocols. Reviews members current labs and medications for appropriateness.

Requirements

• Requires BA/BS in a related field and minimum of 3 years of Registered Nurse experience; or any combination of education and experience, which would provide an equivalent background.
• Current, unrestricted RN license in applicable states required.

Nice To Haves

• Compact license is strongly preferred.
• BA/BS in Nursing preferred.
• Clinical call center experience preferred.

Responsibilities

• Provides information about the RPM Program to members with chronic conditions and explains the benefit of having chronic conditions managed, assessed and treated.
• Communicates with program members and their care givers via outbound and inbound calls with respect to RPM clinical interventions.
• Responds to member or provider written or inbound telephonic communications or inquires with respect to clinical interventions.
• Monitors biometric data using established disease specific protocols.
• Reviews members current labs and medications for appropriateness.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees