Remote Member Experience Advisor

AIL • Pittsburgh, PA

2d • Remote

About The Position

Looking for a career that offers long-term growth, flexibility, and meaningful work? AO Globe Life is expanding its remote team and seeking motivated, service-oriented professionals who want to build sustainable careers while making a real impact.
Whether you’re experienced or transitioning into a new field, you’ll receive structured training, mentorship, and the tools needed to succeed in a fully remote environment.

Requirements

• Authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with webcam
• Must be physically located within the United States
• Eligible to obtain a Life & Health Insurance License (licensing support provided)

Nice To Haves

• Customer service or client-facing experience is helpful but not required

Responsibilities

• Conduct scheduled virtual consultations with individuals and families
• Educate clients on available benefit options in a clear, professional manner
• Provide personalized recommendations based on individual needs
• Guide clients through enrollment and provide ongoing support
• Maintain accurate digital records and manage follow-up communication
• Build long-term client relationships through consistent service
• Participate in training, mentorship, and team development sessions

Benefits

• 100% remote work environment from anywhere in the United States
• Flexible scheduling that supports work-life balance
• Pre-qualified client consultations provided — no cold outreach required
• Comprehensive training and licensing support
• Weekly direct deposit
• Monthly and quarterly performance bonuses
• Union representation through OPEIU Local 277
• Leadership development and advancement opportunities
• Recognition programs, conferences, and performance-based travel incentives
• A collaborative, growth-focused team culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees