Remote Legal Intake Specialist - LATAM

Moaddel Law Firm • Mexico City, ME

1d • $6 - $8 • Remote

About The Position

We are seeking a driven and bilingual (Spanish/C1 English) Remote Legal Intake Specialist to join our growing team from LATAM. As an Intake Specialist you will evaluate calls from our Call Center and are the first point of contact for immigration clients seeking remedies. This role includes structured onboarding, continuous training, and clear opportunities for growth within a high-performance environment. Join our winning team of Specialists! With a consultative approach, you will evaluate leads, assess case eligibility, and guide families through the decision to move forward with our firm. This is a high-energy, metrics-driven phone sales role that rewards empathy, persistence and a commitment to excellent sales performance.

Requirements

• Full professional fluency in English and Spanish (C1 level).
• 2–3 years successful track record of phone sales experience.
• Experience in legal intake or immigration client consultations.
• Proven ability to close deals or convert leads into paying clients.
• Experience working in KPI or metrics driven environments.
• Strong communication and interpersonal skills.
• Ability to handle high call volume and multitask effectively.
• Bachelor’s degree preferred or equivalent experience.
• Tech savvy with CRM systems and remote communication tools.
• Ability to receive payments in USD via PayPal.
• A dependable laptop or desktop (8GB RAM minimum, Core i5 or higher).
• Stable 10 Mbps connection to ensure smooth performance.

Responsibilities

• Evaluate calls from our Call Center and are the first point of contact for immigration clients seeking remedies.
• Conduct high-volume outbound and inbound outreach (50+ calls daily).
• Qualify leads and identify viable opportunities.
• Convert inquiries into consultations and retain clients through effective sales techniques.
• Build trust with clients while handling sensitive and high-stakes situations.
• Maintain accurate records in CRM systems and sales pipelines.
• Meet and exceed daily, weekly, and monthly sales targets.
• Collaborate with internal teams to improve client experience and conversion rates.
• Uphold firm standards with professionalism, urgency, and empathy.

Benefits

• Moaddel Law Firm offers competitive hourly compensation ranging from $6 to $8 USD per hour under a tiered structure, along with performance-based monthly bonuses.
• Remote Intake Specialists have proven earning potential through our generous incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level