Remote Customer Service Representative (Entry-Level)

Spade Recruiting•Tacoma, WA

47d•Remote

About The Position

We’re a people-first organization on a mission to protect families and empower careers. For more than 60 years, we’ve helped working-class individuals across North America secure their financial futures — while giving our team the tools, training, and flexibility to build a career that fits their life. What sets us apart isn’t just what we do, but how we do it. We value integrity, growth, and community. Every member of our team plays a key role in creating a supportive, growth-oriented culture where success is earned through effort, teamwork, and purpose. Through partnerships with unions, associations, and community organizations, we’ve built a reputation for delivering benefits people can trust. As we continue to expand, we’re looking for motivated professionals who want to make an impact while developing a meaningful, long-term career. In this role, you’ll be the first point of contact for families who rely on us for protection and peace of mind. Your focus will be helping them understand their benefit options, answering questions, and ensuring they feel confident about their coverage. This isn’t a call-center job — it’s an opportunity to educate, connect, and make a difference. You’ll guide clients through important decisions, making sure every interaction is clear, respectful, and helpful. Over time, you’ll build relationships that last and contribute to the financial security of the people you serve.

Requirements

Must be legally authorized to work in Canada or the United States
Experience in customer service, sales, or insurance is helpful — but not required. We’ll provide all the training and guidance you need to succeed.