Remote Collections Representative

Transworld Systems Inc. • Tulsa, OK

1d • $15 • Remote

About The Position

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.
Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.
Work Location: This is a remote position.
Compensation: $15/hour - Plus commission bonus structure
Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI (part of TSI family of companies)?
Paid training
Team-oriented work environment
Growth opportunity
Generous bonus opportunity
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Requirements

• To Be Willing to Operate as a Member of a Team with Exceptional Communication Skills
• High Attention to Detail with the Desire to Learn, Grow, and EXCEL
• Outgoing, assertive, competitive, persuasive
• Enjoys dealing with the public
• Possesses or is capable of acquiring superb negotiation skills
• Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone
• Is able to work a flexible schedule which may include weekends
• Must have a high school diploma, some college preferred

Responsibilities

• Partner directly with consumers to review, assess and resolve delinquent accounts.
• Accurately document detailed account activity.
• Utilizing your communication skills to fulfill both client and consumer goals.
• Adhere to the State and Federal regulations pertaining to collection activities
• Achieve an average of 90% of key performance indicator goals (calls / RPC’s / promise kept rate)
• Average quality assurance scores of 94%
• Consistently achieve 90% of monthly revenue target

Benefits

• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees