Remote Client Care Specialist

AIL • Santa Rosa, CA

16h • Remote

About The Position

AO Globe Life is hiring individuals who want a flexible, remote role where they can build skills, help people, and grow into a long-term career. In this position, you’ll connect with individuals who have requested information about available benefits . You’ll guide them through their options, answer questions, and provide a smooth, professional experience. No cold calling. No door knocking. No chasing uninterested leads.

Why People Apply
100% remote — work from anywhere in the U.S.
Flexible scheduling
No experience required — full training provided
No cold calling or outbound prospecting
Clients have already requested to be contacted
Ongoing mentorship and professional development
Clear path into leadership opportunities

About AO Globe Life
AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.

Requirements

• Must be authorized to work in the United States
• Laptop or computer with camera + reliable internet
• Strong communication and interpersonal skills
• Comfortable working independently
• Coachable, motivated, and goal-oriented

Responsibilities

• Meet with clients virtually using Zoom
• Walk individuals and families through available programs
• Answer questions and guide clients through next steps
• Provide personalized support based on client needs
• Maintain simple digital records and documentation
• Use digital tools to manage appointments and client interactions
• Participate in training, mentorship, and development sessions

Benefits

• 100% remote — work from anywhere in the U.S.
• Flexible scheduling
• No experience required — full training provided
• No cold calling or outbound prospecting
• Clients have already requested to be contacted
• Ongoing mentorship and professional development
• Clear path into leadership opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed