Remote Client Care Specialist

AIL • Santa Rosa, CA

2d • Remote

About The Position

AO Globe Life is hiring individuals who want a flexible, remote role where they can build skills, help people, and grow into a long-term career.
In this position, you’ll connect with individuals who have requested information about available benefits. You’ll guide them through their options, answer questions, and provide a smooth, professional experience.
No cold calling. No door knocking. No chasing uninterested leads.

Requirements

• Must be authorized to work in the United States
• Laptop or computer with camera + reliable internet
• Strong communication and interpersonal skills
• Comfortable working independently
• Coachable, motivated, and goal-oriented

Responsibilities

• Meet with clients virtually using Zoom
• Walk individuals and families through available programs
• Answer questions and guide clients through next steps
• Provide personalized support based on client needs
• Maintain simple digital records and documentation
• Use digital tools to manage appointments and client interactions
• Participate in training, mentorship, and development sessions

Benefits

• 100% remote — work from anywhere in the U.S.
• Flexible scheduling
• No experience required — full training provided
• No cold calling or outbound prospecting
• Clients have already requested to be contacted
• Ongoing mentorship and professional development
• Clear path into leadership opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees