Remote Associate Business Operations Manager
About The Position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Associate Business Operations Manager. In this role, you will drive significant operational initiatives that contribute to the global expansion strategy. Engage with cross-functional teams to tackle complex challenges that affect millions, ensuring a seamless experience for all users. With a focus on innovation and optimization, you'll have the chance to work in a dynamic environment marked by rapid growth and transformative projects. This role is pivotal in creating scalable processes that enhance our operational effectiveness and overall business success.
Requirements
- 5+ years of experience in a fast-paced environment (Startup, BusOps, Consulting, or PE preferred).
- Sales operations experience is a plus for optimizing sales support processes.
- Knowledge of benefits processes expansion would be advantageous.
- Advanced skills in Google Suite, Jira, and Looker; comfort with financial data.
- Proven track record of rapid promotion or high-stakes achievements.
- Strong analytical skills to break down complex problems.
- Excellent written and verbal communication skills in English.
- Curiosity and a focus on building scalable processes.
Nice To Haves
- Sales operations experience is a plus for optimizing sales support processes.
- Knowledge of benefits processes expansion would be advantageous.
Responsibilities
- Execute on global expansion strategies across operations, products, and new markets.
- Build and scale a global brokerage network, ensuring the best partners are identified and vetted.
- Optimize carrier relationships in partnership with global brokers for reliable and cost-effective infrastructure.
- Empower benefit managers to roll out new benefits and manage providers effectively.
- Collaborate with Sales and CSM teams to provide the necessary tools and materials.
- Revamp customer support to create a streamlined user experience.
- Analyze large data sets to enhance benefit margins and improve worker retention.
- Collaborate with product teams to automate operational challenges within the platform.
Benefits
- Stock grant opportunities based on role and employment status.
- Additional perks depending on employment status and country.
- Flexibility of remote work, with optional access to WeWork.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
