Remote Business Operations Manager
About The Position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Business Operations Manager. In this role, you will be part of a fast-growing team that is dedicated to transforming global workforce operations. You will play a crucial part in scaling business processes, enhancing collaboration between cross-functional teams, and driving impactful strategies that shape the future of work. Your contributions will directly affect our ability to provide seamless solutions for businesses and workers around the globe, ensuring everyone gets paid and protected, regardless of location. By leveraging your expertise, you will help create innovative policies and systems to enable our global expansion efforts and optimize our operational framework. Join us in unlocking opportunities and fostering a more inclusive economy.
Requirements
- 5+ years of experience in a fast-paced environment (Startup, Business Operations, Consulting preferred).
- Sales operations experience is a significant advantage.
- Knowledge of benefits processes expansion is a plus.
- Advanced proficiency in Google Suite, Jira, and Looker.
- Track record of rapid promotion or high-stakes achievements.
- Strong analytical skills and ability to break complex problems into actionable steps.
- Excellent communication skills in English, both written and verbal.
- Impact-oriented mindset with a focus on building scalable processes.
Nice To Haves
- Knowledge of benefits processes expansion is a plus.
Responsibilities
- Execute on global expansion strategies across operations and new markets.
- Build and scale the global brokerage network, identifying key partners.
- Optimize carrier relationships to ensure a reliable and cost-effective infrastructure.
- Enable benefit managers to efficiently manage providers and communications.
- Collaborate with Sales and CSM teams to develop process materials for quoting benefits.
- Overhaul customer support journeys for a seamless user experience.
- Analyze large data sets to improve benefit margins and worker retention.
- Transform operational issues into automated features for enhanced platform functionality.
Benefits
- Stock grant opportunities dependent on role and location.
- Flexible remote work options, including WeWork access.
- Competitive pay and benefits reflecting inclusivity and access.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
