Business Operations Manager - Remote

Jobgether • Colorado Springs, CO

20h • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Operations Integration Manager - REMOTE. This role is pivotal for enhancing our operational workflows and ensuring seamless client experiences from inquiry to clinician utilization. You will manage a team, track key metrics, and implement processes to drive efficiency. The ideal candidate will emphasize accountability and measurable results, while fostering a culture of improvement across our operational functions. Your experience will directly influence our service delivery and client satisfaction levels.

Requirements

• 5–10 years operations experience (healthcare/services preferred)
• Proven KPI/scorecard ownership + follow-through
• Remote/offshore team management using SOPs, QA, and metrics
• Strong project execution; calm, direct communicator

Responsibilities

• Run weekly cadence: KPI scorecard, accountability meeting, action tracking
• Improve intake/scheduling workflows; create/enforce SOPs + QA
• Track demand vs capacity and drive utilization
• Lead projects end-to-end (scope → delivery)
• Manage a lean admin model: 4 offshore (PH) + ≤2 onshore via workflows and metrics
• Coordinate operational handoffs with billing/RCM support to reduce preventable issues

Benefits

• Flexible remote working arrangement
• Opportunity to impact operational processes
• Work with a dynamic and supportive team
• Access to professional development and training
• Work-life balance and vacation policies

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed