Release of Information Specialist

Hospital for Behavioral Medicine • Worcester, MA

1d • $19 - $23 • Onsite

About The Position

JOIN OUR TEAM AS A RELEASE OF INFORMATION (ROI) SPECIALIST! Status: Part-Time (On-site only - no remote) Your Work Matters How will you make a difference? The Release of Information (ROI) Specialist manages the release of Protected Health Information (PHI) for the Hospital for Behavioral Medicine and reports to the Director of Health Information Management (HIM)/Privacy Officer. HBM uses an EMR (HCS) to efficiently manage medical records, although some are stored offsite and on paper. The specialist uses our financial system, Medhost, to look up record requests. The ROI Specialist will review requests and authorizations to release PHI and medical records, ensuring accuracy and compliance with state and federal guidelines before release. The specialist collaborates with internal and external parties by phone, in person, verbally, and in writing to meet or exceed customer needs and adheres to required turnaround times from request to release. The ideal candidate will have some prior experience in a physician's office, clinic, or hospital, and will prepare records for departmental audits and investigations, as well as send or deliver medical records to persons and agencies in accordance with laws and regulations. Under the supervision of the Director of HIM/Privacy Officer, the ROI Specialist analyzes and responds to inquiries from patients, payers, attorneys, regulatory agencies, auditors, healthcare facilities, and third-party requesters Analyzes and validates all medical records requests for HIPAA compliance and collaborates with an attorney on requests received for filing legal documents. Can explain specific laws and regulations about why an authorization to release records must be complete and why certain information is necessary before it can be released, while following policies and procedures (P&P) outlined in HBMs HIM P&Ps. Communicates with internal and external parties verbally (by phone), in writing, or in person to achieve departmental goals. Prepare the requested statistical reports for management. Assist in extracting and analyzing data from medical records for medical care evaluation studies, patient care patterns, and Performance Improvement. Maintain quality and accurate records by following hospital procedures, retrieving medical records from outside storage, and documenting reasons why charts cannot be accessed for statistical and follow-up purposes. Ensures patient charts, legal documents, and reports are completed accurately and on time. Must be able to take direction and follow through on assignments of large requests in a timely manner, and document all necessary information in Microsoft (MS) Excel spreadsheets, MS Word documents, and adobe PDF format. Your Experience Matters What we’re looking for: Education & Licensure (if applicable): High school diploma or GED and equivalent combination of education and experience required. Associates’ Degree in Health Information Technology or related field of study preferred. Experience: A minimum of two (2) years of experience in the mental health and chemical dependency field is preferred. Additional Skill Requirements: Certification as a Registered Health Information Technologist (RHIT) with AHIMA preferred. Your Care Matters What we provide for our team: 401(k) + matching Health insurance Vision insurance Dental insurance Paid time off Cafeteria on site + discounted meals Employee engagement events Employee assistance program Employee recognition program Free parking What sets us apart? Career & training development opportunities Dynamic and inclusive work environment Engaged management team dedicated to your success A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine. Compensation: This is a Part-Time role and the expected compensation range for this role is $19.00 - $23.00 hourly. We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Release of Information (ROI) Specialist! Qualifications Get to know us Outstanding Care, Compassionate People, Unparalleled Service Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)! Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication. At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay. Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine. To learn more about HBM, visit us at: https://www.hospitalforbehavioralmedicine.com/ TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. I ndividuals M aintaining P ositive A ttitude and C ommitment T o S ervice At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Requirements

• High school diploma or GED and equivalent combination of education and experience required
• A minimum of two (2) years of experience in the mental health and chemical dependency field is preferred

Nice To Haves

• Associates’ Degree in Health Information Technology or related field of study preferred
• Certification as a Registered Health Information Technologist (RHIT) with AHIMA preferred
• prior experience in a physician's office, clinic, or hospital

Responsibilities

• Manages the release of Protected Health Information (PHI) for the Hospital for Behavioral Medicine
• Reviews requests and authorizations to release PHI and medical records, ensuring accuracy and compliance with state and federal guidelines before release
• Collaborates with internal and external parties by phone, in person, verbally, and in writing to meet or exceed customer needs and adheres to required turnaround times from request to release
• Prepares records for departmental audits and investigations, as well as send or deliver medical records to persons and agencies in accordance with laws and regulations
• Analyzes and responds to inquiries from patients, payers, attorneys, regulatory agencies, auditors, healthcare facilities, and third-party requesters
• Analyzes and validates all medical records requests for HIPAA compliance and collaborates with an attorney on requests received for filing legal documents
• Can explain specific laws and regulations about why an authorization to release records must be complete and why certain information is necessary before it can be released, while following policies and procedures (P&P) outlined in HBMs HIM P&Ps
• Communicates with internal and external parties verbally (by phone), in writing, or in person to achieve departmental goals
• Prepare the requested statistical reports for management
• Assist in extracting and analyzing data from medical records for medical care evaluation studies, patient care patterns, and Performance Improvement
• Maintain quality and accurate records by following hospital procedures, retrieving medical records from outside storage, and documenting reasons why charts cannot be accessed for statistical and follow-up purposes
• Ensures patient charts, legal documents, and reports are completed accurately and on time
• Must be able to take direction and follow through on assignments of large requests in a timely manner, and document all necessary information in Microsoft (MS) Excel spreadsheets, MS Word documents, and adobe PDF format

Benefits

• 401(k) + matching
• Health insurance
• Vision insurance
• Dental insurance
• Paid time off
• Cafeteria on site + discounted meals
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking
• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees