Release of Information Customer Care Representative

Saint Luke's Physician Group • Kansas City, MO

17d • Onsite

About The Position

The Opportunity: Saint Luke’s Hospital is seeking a Release of Information Customer Care Rep, who is responsible and accountable for providing exceptional customer service for release of information. The work requires the use of organizational skills for a high volume, fast-paced environment. Ability to be self-motivated, capable of handling multiple requests in a busy department and able to help with other duties as needed.

Why Saint Luke’s? We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees, click here to find out more. The best place to get care. The best place to give care . Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. J oin the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Requirements

• Applicable Experience: Less than 1 year
• Associate Degree

Responsibilities

• Responsible for being onsite Monday through Friday to provide ROI help to all walk-in requesters and facility ROI questions at Plaza.
• Responsible for processing radiology requests.
• Responsible for processing requests for discharge dates.
• Responsible for processing requests for face sheets.
• Help with logging requests for processing.

Benefits

• Health, Vision and Dental
• Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans
• Flex and Health Savings Accounts
• Tuition and Education Reimbursement
• Various other voluntary benefits available
• Retirement options
• Clinical Advancement Program – Shared Governance, Unit Based Project, Career Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree