Release of Information Customer Care Representative - PRN

Saint Luke's Physician Group • Kansas City, MO

10d • Onsite

About The Position

Saint Luke’s Hospital is seeking a Release of Information Customer Care Rep, who is responsible and accountable for providing exceptional customer service for release of information. The work requires the use of organizational skills for a high volume, fast-paced environment. Ability to be self-motivated, capable of handling multiple requests in a busy department and able to help with other duties as needed. This will be PRN, and as scheduled as needed. The Work: Responsible for being onsite Monday through Friday to provide ROI help to all walk-in requesters and facility ROI questions at Plaza. Responsible for processing radiology requests. Responsible for processing requests for discharge dates. Responsible for processing requests for face sheets. We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees, click here to find out more. Benefits: Health, Vision and Dental Leave of Absence, PTO, and various Welfare plans Flex and Health Savings Accounts Tuition and Education Reimbursement Various other voluntary benefits available Retirement options Clinical Advancement Program – Shared Governance, Unit Based Project, Career Advancement Help with logging requests for processing.

Requirements

• Applicable Experience: Less than 1 year
• Associate Degree

Responsibilities

• Responsible for being onsite Monday through Friday to provide ROI help to all walk-in requesters and facility ROI questions at Plaza.
• Responsible for processing radiology requests.
• Responsible for processing requests for discharge dates.
• Responsible for processing requests for face sheets.
• Help with logging requests for processing.

Benefits

• Health, Vision and Dental
• Leave of Absence, PTO, and various Welfare plans
• Flex and Health Savings Accounts
• Tuition and Education Reimbursement
• Various other voluntary benefits available
• Retirement options
• Clinical Advancement Program – Shared Governance, Unit Based Project, Career Advancement

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree