Reimbursement Specialist (3012)
About The Position
The Reimbursement Specialist supports accurate patient registration, laboratory test ordering, and reimbursement processes for Outreach services. This role serves as a key liaison between clients, the Business Office, and internal departments to ensure billing information is complete, appropriately coded, and submitted in a timely manner. Working within a collaborative revenue and laboratory support team, the Specialist contributes to consistent workflows, clear communication, and reliable service delivery. The position functions in a structured, detail-focused environment where accuracy, responsiveness, and teamwork are essential. Through attention to detail and a service-oriented approach, the Reimbursement Specialist supports revenue integrity, regulatory compliance, and a positive customer experience.
Requirements
- Office/clerical experience required, preferably billing or insurance claim processing.
- Computer experience required.
- Good communication skills required.
- Ability to type quickly and accurately required.
Nice To Haves
- Medical terminology and coding knowledge helpful, but not required.
Responsibilities
- Register Outreach patients in the electronic system and accurately enter laboratory orders in accordance with established procedures.
- Respond to client inquiries regarding billing, statements, and reimbursement processes with professionalism and clear communication.
- Apply knowledge of CPT and ICD-10 coding principles to support accurate claim submission and reimbursement.
- Coordinate with the Business Office to resolve billing issues, clarify account information, and support follow-up activities.
- Prepare and distribute monthly client statements and related documentation in a timely and accurate manner.
- Perform general office and clerical duties, including data entry, record maintenance, and document handling, to support daily operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
