Reimbursement, Reimbursement RCM Trainer (FWD)

Castle Biosciences•Friendswood, TX

5d•Hybrid

About The Position

Castle Biosciences Inc. is growing, and we are looking to hire a full-time Reimbursement RCM Trainer working from our Friendswood, TX office location, with a start date of February 9, 2026. Why Castle Biosciences? Exceptional Benefits Package: Excellent Annual Salary + 20% Bonus Potential 20 Accrued PTO Days Annually 10 Paid Holidays 401K with 100% Company Match up to 6% 3 Health Care Plan Options + Company HSA Contribution Company Stock Grant Upon Hire A DAY IN THE LIFE OF A Reimbursement RCM Trainer A typical day for the RCM Trainer includes preparing and delivering engaging training sessions for revenue cycle staff in both virtual and onsite settings, covering topics such as billing, appeals, payer workflows, documentation, and system navigation. When not actively facilitating training, the RCM Trainer collaborates closely with leadership and subject matter experts to create, update, and refine training materials, curriculum, and standard operating procedures. Daily responsibilities also include assessing learner comprehension, reviewing trainee progress, answering questions, and providing coaching and ongoing support, particularly related to workflow enhancements or system updates. Additionally, the RCM Trainer manages training schedules, completes assigned projects, responds to ad hoc requests, and may travel occasionally for on-site training and team meetings.

Requirements

Bachelor's degree in education, business, or related field, required and/or equivalent combination of experience and education.
A minimum of 5 years of proven experience as a trainer in healthcare billing, reimbursement, and payer workflows.
Strong ability to learn new processes quickly and convert them into effective training programs that can be delivered virtually and in person.
Experience training in a large group setting.
Proficient in delivering training in both virtual and in-person settings.
Typing speed of 35 or more words per minute, with 90% or greater accuracy.

Responsibilities

Preparing and delivering engaging training sessions for revenue cycle staff in both virtual and onsite settings, covering topics such as billing, appeals, payer workflows, documentation, and system navigation.
Collaborating closely with leadership and subject matter experts to create, update, and refine training materials, curriculum, and standard operating procedures.
Assessing learner comprehension, reviewing trainee progress, answering questions, and providing coaching and ongoing support, particularly related to workflow enhancements or system updates.
Managing training schedules, completes assigned projects, responds to ad hoc requests, and may travel occasionally for on-site training and team meetings.