This individual is responsible for all aspects of the prior authorization process, including collecting necessary documents, contacting providers and patients for additional information or assistance, and completing required prior authorizations. This position also works closely with the Benefits Verification Team to validate patients' insurance plans. The role will spend the majority of its time ensuring all pertinent medical documentation is accurate and complete prior to submission, maintaining a strong understanding of insurance company requirements and authorization/referral guidelines, submitting and following up on assigned authorization requests, obtaining authorizations via payer websites or by phone, and regularly following up on pending cases, as well as contacting referring physician offices for additional information when needed.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED