Prior Authorization Specialist

Konza Prairie Community Health CenterJunction City, KS
17h

About The Position

Konza Prairie Community Health Center is seeking a highly motivated Prior Authorization Specialist to join our team. This position plays a vital role in coordinating patient care by managing all aspects of prior authorizations, referrals, and medical record correspondence to ensure accuracy, timeliness, and continuity of care.

Requirements

  • High school diploma or GED required.
  • Minimum 1 year of experience with electronic medical records required.
  • At least 2 years of face-to-face experience with medical patients preferred.
  • At least 4 years of customer service experience preferred.
  • Knowledge of healthcare payment methodologies, including Medicare, Medicaid, HMOs, PPOs, and secondary payers, preferred.
  • Minimum 1 year of experience in a family practice or hospital setting preferred.
  • Completion of a certified medical office training course preferred.

Responsibilities

  • Collaborate with third parties (insurance companies, hospitals, imaging facilities) to obtain prior authorizations and schedule patient medical services.
  • Process, maintain, and close prior authorization requests.
  • Follow up with specialty provider offices and close referral loops upon receipt of consult notes or results.
  • Categorize and assign incoming lab and diagnostic imaging results to the appropriate provider.
  • Manage refill requests from outside pharmacies and ensure accurate communication with providers.
  • Maintain third-party portals for shared medical records to ensure prompt referral closure.
  • Prioritize and process referrals based on urgency or provider request.
  • Complete prior authorizations for outbound referrals and diagnostic imaging.
  • Sort, file, and manage medical records (admission slips, lab/pathology reports, operative notes, clinic notes, discharge summaries) ensuring proper sequencing and compliance.
  • Retrieve and track missing medical records as needed.
  • Review records for completeness and follow up on missing documentation.
  • Manage incoming faxes by categorizing, distributing, and attaching documents to the correct records.
  • Participate in quality improvement activities and other duties as assigned.

Benefits

  • Medical, Dental, and Vision Coverage: Take advantage of our robust health plans to ensure you and your family's well-being.
  • Paid Time Off (PTO): Generous PTO accrual of up to 7.71 hours per pay period for a healthy work-life balance.
  • 403(b) Retirement Plan with Employer Match: Secure your financial future with our retirement savings plan, complemented by employer contributions.
  • Employee Discounts: Insured employees can enjoy exclusive discounts when utilizing Konza's in-house medical, dental, and pharmacy services.
  • Early Friday Closure: Konza clinics close at 2:00 pm every Friday, allowing you to kick off your weekend early.
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