Rehabilitation Department Receptionist

Citizens Health • Colby, KS

13d • Onsite

About The Position

Under the supervision of the Director of Rehabilitation this team member will be responsible for reception, scheduling and patient file maintenance.

Requirements

• High school diploma or GED.
• Possess interpersonal skills needed to function in a “team setting”.
• Pleasant, tactful and courteous to patients/residents, visitors and staff.
• Appropriate personal hygiene.
• Ability to work in close cooperation with others and the Department Leader.
• Ability to read well enough to follow directions and understand the responsibilities of working in the Rehabilitation Services Department.
• Willing and able to participate in educational sessions, in-service training and demonstrations.
• BLS is required. Will be assigned to a BLS class if credentials are not current.

Nice To Haves

• Medical experience preferred but not required.
• Knowledge of medical terminology is an asset.

Responsibilities

• Greet Rehabilitation Services Department patients and verify registration with the outpatient department during first visit.
• Answer phone calls and manage messages received communicating messages to the appropriate staff.
• Schedule and manage patient appointments.
• Maintain Rehabilitation Department staff schedules.
• Check accuracy of billing batch list from the business office by verifying patient numbers and charges.
• Create and maintain inpatient and outpatient charts.
• Breakdown charts for dismissed rehabilitation patients and send charts to Health Information Services.
• Ensure patient plans of care are complete with a provider signature, assemble and send patient evaluations/records to specialist as requested/directed by therapist and request renewal of orders as needed.
• Communicate insurance requirements regarding pre-authorization, extensions requests, and denials to the appropriate staff.
• Manage patient satisfaction surveys and forward results to the Director of Rehab.
• These duties are subject to modification pending workflow/clinic requirements.
• Other duties as assigned.

Benefits

• Medical, dental and vision insurance available
• Pre-Tax and Roth Contributions
• Automatic 6% salary deferral upon employment
• Regular and matching contributions after one-year and 1,000 hours worked
• Provides Life, Accidental Death and Dismemberment Insurance
• Full-time coverage - equal to two times employees annual income
• Part-time coverage - one-time annual income
• Differential and Certification Pay
• Eligible employees receive shift, weekend and holiday differential pay
• Paid time off
• On-site child care services
• Funeral leave
• Health Savings Account
• Dependent, Medical and Limited Purpose Flexible Spending Accounts
• The Standard Group Insurance
• Discounted membership rate for MASA
• Many More!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees