Medical Receptionist - GI Department
About The Position
You would be responsible for playing a key front-office role in a high-volume specialty practice, ensuring a seamless and professional experience for every patient. Responsibilities include scheduling appointments, verifying insurance, collecting copays, coordinating referrals and authorizations, and managing patient check-in/check-out. Also supports the clinical team with chart preparation, phone communication, and accurate documentation. Ideal for someone who is organized, personable, and thrives in a fast-paced environment focused on digestive health and patient-centered care.
Requirements
- High school diploma or equivalent
- Excellent keyboard skills.
- Requires proficiency in a Windows based computer environment and Microsoft Office products.
- Accuracy and dependability required.
Nice To Haves
- Experience within a medical office or billing department preferred.
- Knowledge of patient billing and medical terminology preferred
Responsibilities
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
- Schedules patient appointments based on department protocols in order to maximize provider productivity.
Benefits
- Great benefits effective day 1!
- Patient-centric environment
- Career growth and advancement potential
- Diverse and inclusive culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
