Rehab Product Support Associate - MD, DE & Northern VA

Pride Mobility & Quantum Rehab•Baltimore, MD

21h•$56,630

About The Position

To work with Field Sales as a comprehensive team to help develop and focus on applications and configurations of advanced Rehab products

Requirements

Must be a team player, friendly, professional, detail-oriented, and honest
Must have the ability to: Multi-task, problem-solve, and prioritize in a fast-paced working environment
Work with multiple departments as a cross-functional team
Assemble and troubleshoot mechanical and electrical devices
Travel for the company and transport demo equipment as business needs dictate
Lift/Push/Pull up to 50 lbs.
Must have: Relentless drive to achieve advancement and continuous improvement
Basic working knowledge of Microsoft Office Word, Excel and PowerPoint
Excellent web navigation skills
Excellent verbal and written communication skills
Excellent planning, customer service, public speaking and presentation skills
At least 1 year of experience with Electro-Mechanical Applications in a Health Care Industry, Sales, Manufacturing, and/or Production environment OR, in lieu of experience, an Associate Degree in a field related to Health Care OR, in lieu of a related Associate Degree, a Bachelor’s Degree
High School Diploma or GED
Must be legally authorized to work in the United States without sponsorship now, or in the future

Nice To Haves

Basic working knowledge of Pride operating systems preferred
Basic knowledge of clinical diagnoses and equipment considerations preferred
Strong mechanical and/or electrical assembly and troubleshooting skills preferred
At least 2 years of experience within the Mobility Industry preferred
Current or previous successful employment experience with Pride Mobility Products Corporation preferred
Associate Degree in a Health Care related field preferred
Assistive Technology Professional (ATP) Certification preferred

Responsibilities

Focus on the continued training, development, and support for Rehab products (large portion to include Q Logic electronics) for customers, therapists, and VA facilities
Communicate consistently with Rehab Product Specialists, Regional Managers, and the Quantum Team in order to fulfill needs of Rehab providers in the assigned Field Sales territory
Travel throughout the assigned territory, to provide training and presentations on Quantum Products with a large focus on Q Logic electronics
Assist with education presentations and technical training, when applicable in the territory
Communicate Quality Assurance issues and concerns
Report field data regarding growth opportunities within your assigned territory to Rehab Product Specialists and Regional Manager
Maintain inventory on demo chairs, electronics, and accessories needed in the field
Maintain cost effective time and territory management
Submit monthly expenses and weekly itineraries for travel
Assist providers and their technical staff in troubleshooting and repairs of units in the field
Participate in VA clinics and VA related activities
Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
Complete the Annual CTPAT Security Training
Focus on continuous improvement, and consistently demonstrate good business judgment
Work effectively with all Pride departments to exceed internal and external expectations
Pride retains the discretion to modify duties and/or assign other duties as necessary