Regulatory Specialist III - 79000822

State of Florida•Largo, FL

About The Position

This position is assigned a variety of regulatory activities for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco. This position works independently performing professional work involving eligibility determination activities for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations. This challenging position provides the selected applicant the opportunity to help businesses open in Florida and/or assist our industry members with ensuring they maintain compliance with licensing laws. Applicants who can successfully communicate in complex administrative law matters will excel in this position. The selected candidate in this position performs the following work and other related activities: Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure. Corresponding and communicating with applicants regarding omissions or deficiencies in license applications. Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes. Independently evaluating qualifications and requirements to determine eligibility for licensure. Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance. Effectively communicating with the supervisor in the event of a denial for further action. Updating all necessary systems, logs, and other applicable data systems consistently and accurately. Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions. Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures. Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures . This position is a non-sworn career service position located within the Bureau of Licensing

Requirements

Must have two (2) years of customer service experience.
Must have experience using Microsoft Office Suite (Microsoft Word, Excel, and PowerPoint).
Must be able to travel for training and meetings as assigned.
Ability to multi-task, working on multiple issues simultaneously and independently.
Ability to determine work priorities and ensure proper completion of work assignments.
Ability to communicate effectively, both orally and in writing, by understanding written sentences and paragraphs in work related documents, by talking with others to effectively convey information, by actively listening to others, and by communicating effectively with others in writing as indicated by the needs of the audience.
Knowledge of and ability to understand and apply applicable statutes, rules, policies, and procedures.
Ability to compile, organize, and analyze data as well as present findings.
Ability to establish and maintain effective working relationships with others.
Knowledge of computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions.
Ability to handle telephone calls in a courteous and effective manner.

Nice To Haves

Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system and to those who possess experience working with Versa Regulation licensing system and OnBase.

Responsibilities

Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
Independently evaluating qualifications and requirements to determine eligibility for licensure.
Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
Effectively communicating with the supervisor in the event of a denial for further action.
Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures

Benefits

State of Florida retirement package: 3% employee contribution required.
Nine annual paid holidays and one personal holiday
Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
Ability to earn up to 104 hours of paid sick leave annually.
The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
The State of Florida provides a $25,000 life insurance policy to eligible employees.
Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
Tax deferred medical and childcare reimbursement accounts are available.
Tuition waiver program to attend an approved State of Florida College or University

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