REGULATORY PROGRAM ADMINISTRATOR - SES - 64085632

State of Florida • Fort Myers, FL

2d

About The Position

Incumbent is responsible for supervising regulatory support staff. This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating
employees in addition to planning and directing employees' work. The incumbent has the authority to hire,
transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or
effectively recommend such action. The incumbent will also be required to develop performance expectations,
meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work
schedules, ensuring proper coverage, and complete timesheets.

Requirements

• Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of computer data bases; knowledge and use of the compliance management system and licensing system used by the Agency; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work related documents; knowledge of laws, legal codes, court procedures and government rules & regulations; communicating effectively with others verbally and in writing; listening to what other people are saying and asking questions as appropriate; ability to establish and maintain effective working relationships with others; knowledge of healthcare industry and healthcare practice standards; knowledge of medical records; interview skills; knowledge of basic investigative techniques, court procedures and requirements; ability to evaluate evidence; knowing how to find information and identifying essential information; conduct fact-finding research; knowledge of the methods of data collection and analysis; organize data into logical format for presentation in reports, documents and other written materials; developing approaches for implementing an idea; basic management principles and practices; conflict resolution to include handling complaints, arbitrating disputes and resolving grievances; motivating, developing, and directing people as they work, identifying the best people for the job; time management skills; ability to prepare and conduct training.
• Three (3) years administrative experience to include computer software, data entry, imaging, document preparation, travel arrangement preparation and budget oversight.
• One (1) year of supervisory experience
• Must have a valid driver's license, satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit are requirements for employment.

Nice To Haves

• High school diploma or equivalent
• College education can substitute for the required experience on a year-for-year basis.

Responsibilities

• Supervises and oversees regulatory support staff to include motivating staff and maintaining work assignments, production and workflow.
• Reviews case preparation and processing to ensure deadlines are met and cases are processed in accordance with internal time frames.
• Supervises and/or performs data entry to ensure up-to-date records regarding investigations, inspections, training logs and other activities of the field office.
• Prepares correspondence and activities under the supervision of the Investigation Manager; analyzes and recommends solutions to regulatory issues enabling smooth workflow.
• Coordinates vehicle logs and reviews travel reimbursements.
• Maintains work assignments, production and workflow.
• Prepares investigative case reports and correspondence and proofs all written material for office staff.
• Maintains case files for easy access and reference.
• Maintain tracking lists for incoming and outgoing cases.
• Maintains and reconciles LEIDS case inventory reports.
• Assists in conducting daily regulatory activities and/or directing special projects or activities.
• Conducts research and reviews departmental or other databases to provide investigators working in the field with vital information during their investigation.
• Assures timeliness of filing, mailing or delivery of all pleadings, correspondence, reports and other documents.
• Maintains, reproduces and arranges for storage of records, reports and files.
• Assigns purchasing card responsibilities.
• Responsible for the procurement, preparation, and approval.
• Tracks purchase orders and invoices to ensure timely submission to Finance & Accounting and ensure invoices are correct prior to submission.
• Responsible for completing the monthly reconciliation report, monitors encumbrance reports and verifies orders.
• Approves charges and executes purchases through My Florida Market Place (MFMP).
• Provides input and recommendations for annual budget allotment development.
• Reconciles and corrects fiscal errors identified in the office the monthly and quarterly spending plan execution documents.
• Compiles statistics and produces reports required by headquarters.
• Responds verbally to complaints and inquiries from consumers and licensees and prepares correspondence regarding investigative cases.
• Compiles and maintains performance measurement statistical data for the office’s Balanced Scorecard.
• Acts as the property delegate, ensuring accurate records are maintained.
• Responsible for surplus equipment processing and handling incoming new equipment.
• Oversees all supplies, furniture, and equipment, including computer needs, equipment repairs, forms management and implementation, and maintains an adequate inventory of forms and office supplies.
• Develops and oversees efficient filing system for office; maintains master records for office; ensures records are kept accurately for the office; ensures timely warehousing/destruction of records according to Dept. P&P.
• Organizes and maintains current information regarding the Dept., Division and Office P&P and manuals.
• Processes all incoming/outgoing mail and receives incoming calls, answers routine questions, greets public and makes referrals to appropriate staff members or to other agencies.
• Delivers and coordinates presentations and speaking engagements to internal administrative employees including new employee training, administrative tasks and functions training, the Investigative Services Unit Annual Training and in-service training.
• Answers public inquiries, makes referrals, makes public speaking engagements and makes professional contacts to further the goals and mission of the Department.
• Refers press inquiries to the Public Information Office.
• Performs other duties as required.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions (for more information, please click www.myfrs.com)
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED