Regulatory Governance Control Manager - Associate

JPMorgan Chase & Co. • Newark, DE

23h

About The Position

Strengthen Wholesale Lending Services’ risk framework by driving disciplined governance, monitoring program metrics, and end-to-end control excellence across regulatory programs. As a Control Manager within the Wholesale Lending Services Controls Governance team, you partner with Firmwide Program teams to assess program requirements and operational adherence, and guide business stakeholders to ensure a robust control framework that mitigates risk across all sub-lines of business. You help maintain a sustainable, disciplined end-to-end control environment by identifying and escalating issues with urgency and facilitating timely remediation with the Business. You contribute to top-down assessments and serve as the single point of contact with business partners related to regulatory and policy/standards applicability, while engaging stakeholders at all levels with strong organization, attention to detail, and clear communication.

Requirements

• Bachelor’s degree and at least three years of Banking and Financial Services experience across controls, audit, quality assurance, operational risk management, project management, governance, metrics reporting, or compliance.
• Ability to work with multiple stakeholders across geographies and functions.
• Excellent written and verbal communication with the ability to facilitate stakeholder meetings and interact effectively across all organizational levels.
• Strong critical thinking and data-driven problem solving, with the ability to deliver high-quality results independently and within teams.
• Strong organization and multi-tasking to meet deadlines across multiple assignments, proficiency with MS Office, and flexibility to work shifts.

Nice To Haves

• Experience running regulatory program governance and oversight in a global bank, partnering across the three lines of defense.
• Hands-on experience with monitoring frameworks, metrics design, issue detection, root-cause analysis, and remediation tracking.
• Foundational knowledge and experience working with AI/LLM.
• Experience presenting concise program updates to senior stakeholders; comfortable navigating change and consistently providing credible challenge to influence stakeholders.

Responsibilities

• Drive continuous improvement initiatives and assess changes across policies, standards, and processes to surface and communicate potential gaps or enhancements.
• Assist in the development and management of governance deliverables to support Wholesale Lending Services.
• Conduct metrics monitoring, collaborating with global and local stakeholders on metrics requiring escalation or resolution.
• Act as a key point of contact to foster collaboration between stakeholders and functional groups globally.
• Lead change management with respect to Firmwide and CIB program requirements and influence stakeholders.
• Support the development and implementation of reference materials and communications, and facilitate stakeholder meetings, including preparation of materials and takeaways.
• Present governance program updates to senior stakeholders with clear, concise status and risk narratives.

Benefits

• competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees