Legal & Regulatory Change Management Control Manager - Senior Associate

JPMorgan Chase & Co. • Newark, DE

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About The Position

Join our Wholesale Lending Services Controls Governance team, where you’ll help shape a strong risk and control environment. You’ll collaborate with diverse stakeholders, influence change, and ensure our regulatory programs operate with excellence. Your work will make a meaningful impact on how we manage risk and deliver for our clients. As a Control Manager in Wholesale Lending Services Controls Governance, you play a key role in maintaining a disciplined, end-to-end control environment. You’ll partner with Firmwide Program teams to assess requirements, guide business stakeholders, and ensure operational adherence to regulatory standards. Your efforts help us identify and address issues quickly, drive timely remediation, and foster a culture of control excellence.

Requirements

• Bachelor’s degree and at least five years of Banking and Financial Services experience across lending and regulatory compliance, including state and federal regulations.
• Ability to work with multiple stakeholders across geographies and functions.
• Excellent written and verbal communication with the ability to facilitate stakeholder meetings and interact effectively across all organizational levels.
• Strong critical thinking and data-driven problem solving, with the ability to deliver high-quality results independently and within teams.
• Strong organization and multi-tasking to meet deadlines across multiple assignments, proficiency with MS Office, and flexibility to work shifts.

Nice To Haves

• Experience running regulatory program governance and oversight in a global bank, partnering across the three lines of defense.
• Hands-on experience with monitoring frameworks, metrics design, issue detection, root-cause analysis, and remediation tracking.
• Foundational knowledge and experience working with AI/LLM.
• Experience presenting concise program updates to senior stakeholders; comfortable navigating change and consistently providing credible challenge to influence stakeholders.

Responsibilities

• Collaborate with stakeholders to evaluate and perform end-to-end analysis of the risk and control environment, identifying gaps, weaknesses, and root causes.
• Strong communication and organizational skills, and stakeholder response tracking to ensure timeliness and accuracy of responses to Firmwide and CIB centralized governance teams.
• Assist in the development and management of governance deliverables to support Wholesale Lending Services.
• Conduct metrics monitoring, collaborating with global and local stakeholders on metrics requiring escalation or resolution.
• Act as a key point of contact to foster collaboration between stakeholders and functional groups globally.
• Lead change management with respect to Firmwide and CIB program requirements and influence stakeholders.
• Support the development and implementation of reference materials and communications, and facilitate stakeholder meetings, including preparation of materials and takeaways.
• Present governance program updates to senior stakeholders with clear, concise status and risk narratives.

Benefits

• competitive total rewards package including base salary determined based on the role, experience, skill set and location
• commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees