Regulatory Governance Control Manager - Senior Associate

JPMorgan Chase & Co. • Newark, DE

1d

About The Position

Join our Wholesale Lending Services Controls Governance team, where you’ll help shape a robust risk framework and partner with stakeholders to ensure operational excellence. We value your attention to detail, clear communication, and collaborative spirit as we work together to mitigate risk and drive continuous improvement. As a Control Manager in Wholesale Lending Services Controls Governance, you play a pivotal role in maintaining a sustainable, disciplined end-to-end control environment. You partner with Firmwide Program teams to assess requirements, guide business stakeholders, and ensure regulatory and policy standards are met. Your work helps identify and escalate issues with urgency, facilitates timely remediation, and fosters strong collaboration across all levels of the organization.

Requirements

• Bachelor’s degree and at least five years of Banking and Financial Services experience across controls, audit, quality assurance, operational risk management, project management, governance, metrics reporting, or compliance.
• Ability to work with multiple stakeholders across geographies and functions.
• Excellent written and verbal communication with the ability to facilitate stakeholder meetings and interact effectively across all organizational levels.
• Strong critical thinking and data-driven problem solving, with the ability to deliver high-quality results independently and within teams.
• Strong organization and multi-tasking to meet deadlines across multiple assignments, proficiency with MS Office, and flexibility to work shifts.

Nice To Haves

• Experience running regulatory program governance and oversight in a global bank, partnering across the three lines of defense.
• Hands-on experience with monitoring frameworks, metrics design, issue detection, root-cause analysis, and remediation tracking.
• Foundational knowledge and experience working with AI/LLM.
• Experience presenting concise program updates to senior stakeholders; comfortable navigating change and consistently providing credible challenge to influence stakeholders.

Responsibilities

• Drive continuous improvement initiatives and assess changes across policies, standards, and processes to surface and communicate potential gaps or enhancements.
• Ability to review policy/standards and work with control managers and business partners to determine applicability to business processes and CORE controls.
• Strong communication and organizational skills, and stakeholder response tracking to ensure timeliness and accuracy of responses to Firmwide and Commercial & Investment Bank (CIB) centralized governance teams.
• Assist in the development and management of governance deliverables to support Wholesale Lending Services.
• Conduct metrics monitoring, collaborating with global and local stakeholders on metrics requiring escalation or resolution.
• Act as a key point of contact to foster collaboration between stakeholders and functional groups globally.
• Lead change management with respect to Firmwide and CIB program requirements and influence stakeholders.
• Support the development and implementation of reference materials and communications, and facilitate stakeholder meetings, including preparation of materials and takeaways.
• Present governance program updates to senior stakeholders with clear, concise status and risk narratives.

Benefits

• competitive total rewards package including base salary determined based on the role, experience, skill set and location
• commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees